Cannot request DPA

Hello,
I want to request a DPA, but when I enter my email address and click on the "Send DPA request" button, I get the following message: Failed to request DPA: Failed to send document reminder with PandaDoc. Does anyone know how to get that DPA?
Thank you

garyaustin•9/25/25, 2:23 PM

I had no issue just now...
Got this in email.

ZENOOP•9/25/25, 2:30 PM

That's weird. I always get this error.

garyaustin•9/25/25, 2:36 PM

That is the screen I used. With a Free org.

Try a different browser. Maybe a VPN. Anything odd about your email address?

garyaustin•9/25/25, 2:37 PM

Error seems like Pandadoc could not send email to you.

ZENOOP•9/25/25, 2:46 PM

I tried different browsers, like Chrome, Edge, and Chrome in Incognito mode. I also tried using a VPN to Germany and the US, but it’s still the same. My email looks like this: xxxx.x@xxxxxx.cz

garyaustin•9/25/25, 2:48 PM

I guess contact support. Never seen anyone here mention this before.

ZENOOP•9/25/25, 2:48 PM

Okay. Thank you

Cannot request DPA

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