immich_server wont start
Hi,
I’m trying to get immich_server running in Docker on my Linux server using Portainer, but I’m running into some issues. I’ve created a stack, but the container isn’t publishing any ports, which prevents me from continuing with the configuration.
My goal is to have Immich store images on my NAS, so I’ve mounted a disk on the Docker server at /mnt/share/Docker/. I haven’t made any changes to the docker-compose.yml file aside from adding stack.env in the file.
Here’s the configuration in my stack.env:
UPLOAD_LOCATION=/mnt/share/Docker/Immich/Library
DB_DATA_LOCATION=./postgres
IMMICH_VERSION=release
DB_PASSWORD=XXXXXX
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
When I start the stack, the container fails to fully initialize. Any guidance on how to get the container running and make the ports accessible would be greatly appreciated.
Thank you!
14 Replies
:wave: Hey @Vickevire9,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
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4. :ballot_box_with_check: reviewed Github for known issues.
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Here are som details about my system. I'm running a VM in Proxmox that has Ubuntu and Portainer installed. I’m trying to install Immich on this VM. I also have another VM running TrueNAS, and I’ve mounted a share from it onto my Portainer VM.
First install so no changes
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
It either does not have access to
/mnt/share/Docker/Immich/Library or you've changed that after initial bootThe account on the docker server has access to /mnt/share/Docker/Immich/Library. I haven't changed anything after starting the container, I wrote it in stack.env and then I deployed. 3 of them works and the last on "immich_server" wont start correctly
And can you confirm that
/mnt/share/Docker/Immich/Library/encoded-video/.immich exists?it does not exist. only /mnt/share/Docker/Immich/Library. libary is empty
or you've changed that after initial boot@Vickevire9 is ^^ this correct? According to logs Immich already has thousands of assets in its database, seemingly it was working at some point in the past 🤔 If you don't care about those records and fine with starting from scratch, then try with empty database: stop the stack, purge
./postgres, start.So it's not the original value for
UPLOAD_LOCATION and as Sergey has said, your Immich seems to have run with uploads in the pastI have tried to set up immich before but never really got it working properly or had time to play fix with it. It is fine to delete ./postgres if there is data in that database. Where can i find it if I followed this guide?
https://docs.immich.app/install/portainer
Portainer | Immich
Install Immich using Portainer's Stack feature.
It you delete ./postgres you delete all metadata, that's fine if you want to start fresh
for portainer, the default location is /data on the host, so /data/<some stack number>/postgres
thank you very much. I deleted ./postgres. Now it seems to work. I come to the side and files have been created in /mnt/share/docker/immich/library/. Now I just need to get the phone to sync. That's where my problem has been before :/
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