PostgresError: password authentication.
Hello all,
I have a fresh installation of Immich.
My Immich server container keeps restarting and when I look in the container logs, I get this:
Container logs: https://pastebin.com/9S1MHjSL
My compose file: https://pastebin.com/S8GmScb2
My env file: https://pastebin.com/f4fbJ16F
I am using the Compose plugin on Openmediavault (similar to Portainer).
This is just set up locally at the moment but I will reverse proxy once working.
Any help would be very much appreciated.
Thanks,
Nick.
15 Replies
:wave: Hey @nick0,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
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2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Did you only just install Immich or have you been running it for longer?
I just installed it.
Then just deleting the postgres data should fix this. Do note that will wipe out anything you've done in Immich so far
Thanks, @bo0tzz - so just delete everything in
DB_DATA_LOCATION=/NAS/AppData/immichdb?
... then spin it up again?yeah
Thanks very much - will try that when I get home later. Much appreciated 🙂
Is that a network mount?
No, just a symlink.
You can't use a symlink there
Oh, really?
I will put the
/srv/dev-disk-by-label-... path there instead then.
What about the UPLOAD_LOCATION=?Same, docker volumes don't work in a way that you can put symlinks in
I use symlinks in all my other compose files.
Uhm what about.... mounting the disk? 👀
Are you sure it's actually putting files in the places where you'd expect them to be?
Apologies, this is the first time I have ever used environment variables, perhaps I am getting something totally wrong. I think the disks are already mounted by Openmediavault and file systems are showing up. Here is what I have inside my directories for
DB_DATA_LOCATION, (UPLOAD_LOCATION is empty)
https://pastebin.com/ZdgpduAx
I did have Immich up and running when not using the plugin (similar to Portainer), but I am sure all is correct there.