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Immich3d ago
Froz3n

Immich Container on Unraid

Yesterday I updated Immich Container, and after that nothing worked anymore... I tried reinstalling the Immich app, but it looks like it's not installing all files have installed Immich_postgresql Everything worked perfectly until yesterday. After installation, only the library folder is included in the Immich release. No backup, profile, etc. folders.
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13 Replies
Immich
Immich3d ago
:wave: Hey @Froz3n, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
bo0tzz
bo0tzz3d ago
Please post the requested data As text, that screenshot is impossible to read
Froz3n
Froz3nOP3d ago
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bo0tzz
bo0tzz3d ago
The files aren't where Immich expects them to be, have you changed anything about the mount points or such?
Froz3n
Froz3nOP3d ago
No, I haven't changed anything..
bo0tzz
bo0tzz3d ago
Is this a new install of Immich or have you been running it for a while?
Froz3n
Froz3nOP3d ago
This atm is new
bo0tzz
bo0tzz3d ago
Then wiping the postgres data should fix this. Do note that will remove everything from your instance and give you a fresh start, so don't do it if there's anything important in there
Froz3n
Froz3nOP3d ago
no ich have all photos backuped on extern storage You think I should reinstall PostgreSQL?
bo0tzz
bo0tzz3d ago
Just remove its data folder
Froz3n
Froz3nOP3d ago
ok i will check after work 🙏🏻
Froz3n
Froz3nOP3d ago
thanks❤️
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Immich
Immich2d ago
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