Truenas Migration File Error
Ive started my second immich app, and it wont start due to this error

49 Replies
:wave: Hey @Web,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Permission Issue, but if you migrated from the old config, you shouldn't have the issue
Could you share your old dataset as well as the new one
And also your Immich config
I'll have a look at it later (as it's 1am for me now)

could it be the userid and group ID

fixed it
so my permissions broke on the old config and was set to 0
so when moving the files over it auto set it
However

i get this on the new server
Not an error, you have to wait for TrueNAS to push the update
You should keep it this way
Yes, it has been changed
When you click on data, on the right of the web page there is a permission page, can you share it please?
On the TrueNas page or immich
Truenas Dataset page
also share the one of pgData
Have to wait till I can access it again


This one seems correct
Maybe do that just in case

As for this one, when you click on set ACL, do the suggested presets start with POSIX or NFS4?


Arf
Can you click on the "immich-new" dataset
Then next to the dataset details "edit"
Advanced option -> Scroll at bottom

And set these two on that
then show me again what data preset shows

Isn't that just a warning?
so save after i do that

its changed the ACL
so ignore that
don't select a preset


Make it look like this
don't forget to check the 2 boxes at top
and the one at bottom
k ill try
Done

OK, so edit you Immich app
and set back user and group to 568 instead of 0
and it should also wrok

nope
Did you check the 3 boxes?
if it works okay on 0 i might leave it
It's just safer, but yeah
the top two and the recersicve thing
worked i thought i had checked it
Thank you
Oh so it's working now?
No problem, that's why I remind it to indeed check the 3
sorry to bother you again but one of my family cant access immich throuigh the app on an Ipad it says its missing a major version whilst its on the latest
What Immich version is it reporting on your NAS?
1.144.1?
It's now 2.0.0
So I would click on "discover apps" then there is a refresh catalog option
click on it

Click on update
done
still hasnt worked
Is the app on Ipad also updated?
yes
Log out/in of the app maybe
trying to login
its not the end of the world as they can use the web version