I
Immich5d ago
Web

Truenas Migration File Error

Ive started my second immich app, and it wont start due to this error
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49 Replies
Immich
Immich5d ago
:wave: Hey @Web, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Xiticks
Xiticks5d ago
Permission Issue, but if you migrated from the old config, you shouldn't have the issue Could you share your old dataset as well as the new one And also your Immich config I'll have a look at it later (as it's 1am for me now)
Web
WebOP4d ago
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Web
WebOP4d ago
could it be the userid and group ID
Web
WebOP4d ago
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Web
WebOP4d ago
fixed it so my permissions broke on the old config and was set to 0 so when moving the files over it auto set it However
Web
WebOP4d ago
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Web
WebOP4d ago
i get this on the new server
Xiticks
Xiticks4d ago
Not an error, you have to wait for TrueNAS to push the update You should keep it this way Yes, it has been changed When you click on data, on the right of the web page there is a permission page, can you share it please?
Web
WebOP4d ago
On the TrueNas page or immich
Xiticks
Xiticks4d ago
Truenas Dataset page also share the one of pgData
Web
WebOP4d ago
Have to wait till I can access it again
Web
WebOP4d ago
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Web
WebOP4d ago
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Xiticks
Xiticks4d ago
This one seems correct Maybe do that just in case
No description
Xiticks
Xiticks4d ago
As for this one, when you click on set ACL, do the suggested presets start with POSIX or NFS4?
Web
WebOP4d ago
No description
Web
WebOP4d ago
No description
Xiticks
Xiticks4d ago
Arf Can you click on the "immich-new" dataset Then next to the dataset details "edit" Advanced option -> Scroll at bottom
Xiticks
Xiticks4d ago
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Xiticks
Xiticks4d ago
And set these two on that then show me again what data preset shows
Web
WebOP4d ago
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Xiticks
Xiticks4d ago
Isn't that just a warning?
Web
WebOP4d ago
so save after i do that
Web
WebOP4d ago
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Web
WebOP4d ago
its changed the ACL
Xiticks
Xiticks4d ago
so ignore that don't select a preset
Web
WebOP4d ago
No description
Xiticks
Xiticks4d ago
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Xiticks
Xiticks4d ago
Make it look like this don't forget to check the 2 boxes at top and the one at bottom
Web
WebOP4d ago
k ill try Done
Web
WebOP4d ago
No description
Xiticks
Xiticks4d ago
OK, so edit you Immich app and set back user and group to 568 instead of 0 and it should also wrok
Web
WebOP4d ago
No description
Web
WebOP4d ago
nope
Xiticks
Xiticks4d ago
Did you check the 3 boxes?
Web
WebOP4d ago
if it works okay on 0 i might leave it
Xiticks
Xiticks4d ago
It's just safer, but yeah
Web
WebOP4d ago
the top two and the recersicve thing worked i thought i had checked it Thank you
Xiticks
Xiticks4d ago
Oh so it's working now? No problem, that's why I remind it to indeed check the 3
Web
WebOP4d ago
sorry to bother you again but one of my family cant access immich throuigh the app on an Ipad it says its missing a major version whilst its on the latest
Xiticks
Xiticks4d ago
What Immich version is it reporting on your NAS? 1.144.1? It's now 2.0.0 So I would click on "discover apps" then there is a refresh catalog option click on it
Web
WebOP4d ago
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Xiticks
Xiticks4d ago
Click on update
Web
WebOP4d ago
done still hasnt worked
Xiticks
Xiticks4d ago
Is the app on Ipad also updated?
Web
WebOP4d ago
yes
Xiticks
Xiticks4d ago
Log out/in of the app maybe
Web
WebOP4d ago
trying to login its not the end of the world as they can use the web version

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