My project gets stuck on "Setting up project"
It has been like this for a few days now. I tried asking the AI assistant, but I would just get "{"error":"Connection terminated due to connection timeout","message":"Connection terminated due to connection timeout"}".
7 Replies
Contact Support and make sure to put Setting Project up Stuck in the title.
There have been issues with this lately. Also some region outages off and on. https://status.supabase.com/
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I already sent a request with the title "Dashboard hasn't connected within 2 minutes."
Was this a new project? Did you at least get an email back with ticket #? If not check spam. You might start another one in the mean time.
A better title would be Project Stuck Setting Up. They are looking for stuck projects in the queue even for Free users but I think it is automated.
it's not a new project, it's a project that has been inactive for a few months, and now I was trying to reactivate it. I did get an email confirmation. 3 days ago, I sent a new request with the title "Project Stuck Setting Up", and also got a confirmation email, but no response yet.
You can drop your ticket #'s here. Might be able to bump it after this amount of time, but it could also be things are backed up...and the weekend.
I got this reply. I assume that means I'll just have to wait until it gets resolved?
I assume that means you are in the queue. What region are you in? Some of those regions they have some capacity now. https://status.supabase.com/incidents/5hq69pvqdzmm