Not all images found after update (Truenas)
Hi,
tldr:
- running truenas electric eel
- made pgdump and zfs backups of immich database, each update, and have a backed up dataset of /upload folder
- updated from immich v1.118 --> v1.120 --> v1.133 --> v2.0
- only 2700 images show in server stats when expected is 12000+
Question: How do I get immich to rescan its internal library? (assuming /upload is a immich managed library, I don't think I can link it as an external library or it might break things?)
9 Replies
:wave: Hey @Elosity,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.longer story: I wanted to upload some photos from ios app to my server, realized there was a version mismatch so i couldnt connect, went to update my truenas immich server, did research and realized I needed to do intermediary updates before the latest (v2 in my case), truenas doesnt have any other version except the latest, so I had to manually start docker containers in truenas shell (took an all nighter). Updated from 1.118 to 1.120 to 1.133 to 2.0 and make zfs snapshots of my database throughout each upgrade. had to rollback a few times because of errored docker starts, (had to work through database connection issues and permission issues) but eventually got to v2 only to see that the server isnt seeing all the images in its own upload folder
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
There was an easier option in the pinned comment in #truenas
I don't understand how the database would have lost track of the files like that though
Is there any immich server logs that complains about missing path or something similar
yikes i had not discovered this discord until after i went through the hassle of manually starting docker containers
based on the logs i just uploaded, i think most of the missing paths were thumbnails that were later regenerated i think.
What's your current Immich config and the datasets on your sytem also?
Because if you migrated correctly you shouldn't even have these errors
I’ve got got a dataset for my Immich files called MediaStores in my truenas pool, in the previous version, I had manually assigned the /library /upload and /video to folders in that dataset from the Immich configuration in truenas. Now that Immich has moved to a single data folder that automatically makes subfolders in v2.0, I assigned the /mediastores folder to it, and I’ve seen new folders populate in it.
Did you rsync your content into it? how did you do it?
Can you share screenshots of that and also the current Immich config you have