Jobs stuck in queue

Jobs seem to be stuck in a queue - workers are available but not processing requests
11 Replies
Dj
Dj3w ago
Are you still seeing this issue?
not will
not willOP3w ago
Yep Is support better to contact?
Zlereos
Zlereos3w ago
I am having the same problem right now
not will
not willOP3w ago
For more context - I was pretty consistently having this issue while trialing runpod - I managed to get one request actually running in serverless but the rest have just stayed queued Also this is for a run invocation - not a build
Dj
Dj3w ago
On a weekend, yes - but today I am a little more faster. You can always still email help@runpod.io though :) If you're testing a new endpoint it's possible that you're just waiting for the Docker Image to download still?
not will
not willOP3w ago
Would it help if I send the endpoint id? And nope the build did work and I got a request through Just every other one I’ve tried has been queued and not run
Dj
Dj3w ago
I can look, yeah
not will
not willOP3w ago
Haha ok So I think I found the issue I had like $0.20 in my account because was just testing. Added $10 and now all working fine - I’m guessing there’s some logic to not run jobs if user credits are at a certain lower limit
Dj
Dj3w ago
That would do it too! Haha not gonna lie off your diagnosis I was a little confused and I didn't even consider that
not will
not willOP3w ago
Yeah just weird that one went through but maybe the limit is $0.25 haha - just as feedback maybe good to flag that as an error in the use case that someone is evaluating short running jobs on the platform
NooBIE
NooBIE7d ago
Jobs seem to be stuck in a queue(loadbalancer ep) - workers are running but not processing requests

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