Immich failing to update
it keeps stopping itself and giving me this error:
[EFAULT] Failed to execute 'remove_old_storage_migration' migration: Traceback (most recent call last): File "/mnt/.ix-apps/app_configs/immich/versions/1.10.4/migrations/remove_old_storage_migration", line 26, in print(yaml.dump(migrate(yaml.safe_load(f.read())))) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/mnt/.ix-apps/app_configs/immich/versions/1.10.4/migrations/remove_old_storage_migration", line 10, in migrate raise Exception( Exception: Cannot remove old storage config while it is still in use. Please migrate to the new storage config first before upgrading.
17 Replies
:wave: Hey @Cosmic Otter,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 515, in run
await self.future
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 562, in __run_body
rv = await self.middleware.run_in_thread(self.method, *args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 627, in run_in_thread
return await self.run_in_executor(io_thread_pool_executor, method, *args, kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 624, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
result = self.fn(self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/api/base/decorator.py", line 101, in wrapped
result = func(args)
^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/upgrade.py", line 121, in upgrade
config = self.upgrade_values(app, upgrade_version)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/upgrade.py", line 279, in upgrade_values
raise CallError(f'Failed to execute {migration_file_basename!r} migration: {stderr.decode()}')
middlewared.service_exception.CallError: [EFAULT] Failed to execute 'remove_old_storage_migration' migration: Traceback (most recent call last):
File "/mnt/.ix-apps/app_configs/immich/versions/1.10.4/migrations/remove_old_storage_migration", line 26, in <module>
print(yaml.dump(migrate(yaml.safe_load(f.read()))))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/mnt/.ix-apps/app_configs/immich/versions/1.10.4/migrations/remove_old_storage_migration", line 10, in migrate
raise Exception(
Exception: Cannot remove old storage config while it is still in use. Please migrate to the new storage config first before upgrading.
see the pinned post in the TrueNAS channel
you have to move to the new data structure
The instrctuons are alos there
You might have to run the rsync commands with sudo before
so sudo rsync...
okay
to do all that is in those instructions?
Noramlly yes
if something is unclear, you can ask
Can you maybe share your current Immich storage config?
Just so I know if you have a "correct" setup of if you did smth wrong with the old config
how do I find it to send?
its been working perfectly
like even know it just wouldnt update
click on edit the immich app
and Take screnshots
Yes, Immich is built well so even if your old setup in TrueNAS ain't that correct, it still work
but it complicate the migration a bit
OOOh ok, ixVolumes
did I do something wrong
No that's fine
but you should definitely also read the tip section of the migration guide
TrueNAS [Community] | Immich
This is a community contribution and not officially supported by the Immich team, but included here for convenience.
And also this
Read that also Datasets Permissions
okay I will read