Realtime not working

I suddenly stopped receiving any update from Realtime. It was working fine until it stopped. Code didn't change. I tested using the Dashboard realtime/inspector and I didn't get any event there too.
6 Replies
garyaustin
garyaustin6d ago
Check your realtime logs.
FreeZy
FreeZyOP6d ago
"UnableToConnectToProject: Realtime was unable to connect to the project database"
garyaustin
garyaustin6d ago
Check your status info on the main project page. Did the details in the log have any detail like connection limit or similar?
FreeZy
FreeZyOP6d ago
Yes says "Unhealthy" under Realtime
garyaustin
garyaustin6d ago
DB is fine? I have no errors on my realtime. No one else reporting anything yet. File a support ticket. I would normally say to restart your instance, but that is risky these days with the project pipeline issues :https://status.supabase.com/incidents/5hq69pvqdzmm (those are the worst regions, but not totally limited to that. Note that does not impact realtime itself, just higher risk of restarting the instance.
FreeZy
FreeZyOP4d ago
I see some logs saying "Disconnecting all sockets for tenant" and then "UnableToConnectToProject: Realtime was unable to connect to the project database" nothing else still waiting for their reply to my ticket in the meanwhile I got this log in the subscribe callback: TIMED_OUT I got the reply: There was a transient issue that caused the realtime tenant to not create.

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