auth migration
Hi it seems the auth part of my project is down a migration kept failing I've submitted multiple support tickets and no one is able to help
Please can someone help fix this as its blocking users from using the app and is broken.
26 Replies
File a support request please.
I did and have gotten no response
How long?
Did you get a ticket # email back?
2-3 days im a pro paying user
SU-280330. yes this is the ticket
Thanks I'm bumping these 3 posts up to SB support as "mass" issue.
Yeah please everyone is posting about it on twitter and posting online and there just is no way to resolve it as its an issue on ur end
we have over 30,000 active users that are unable to login
This is a user helping user forum so I can only bump it up to their support with a bit more urgency.
yeah please bump it up as much as you can
So far I've only seen 3 reports here and none on github.
there are multiple reports on github
and twitter
Where on github?
I can link them in.
And I assume you are not talking about the more general project outage issue and this specific auth migration issue.
I don't find any reports in github discussions, or issues for supabase/supabase or supabase/auth.
I find one report on twitter from 20 minutes ago I added.
https://github.com/supabase/auth/issues/2205 - this is the exact same issue
GitHub
Production outage: Supabase Auth migration fails — auth.oauth_cli...
Bug report I confirm this is a bug with Supabase, not with my own application. I confirm I have searched the Docs, GitHub Discussions, and Discord. Describe the bug This issue occurs in my hosted S...
and he needed support to fix it there was nothing i could've done
Ah it is closed.
Yeah but its an issue happening to multiple people
can you please push the ticket higher
I have escalated the path I have to Supabase staff. I only was able to escalate at all because it was over 3 users I've seen.
I can't push individual tickets, just the overall issue for these types of things. (but I included your ticket # )
We are not Supabase staff here.
Thank you
An employee has picked it up so just a matter of getting to the right person(s) than can actually fix it. Clear it can be fixed by "hand" from the Github closed issue if not totally resolved for all.
Yeah I hope so I think its a migration they have to push on their end for our database
It has to be more specific than that as so few are hitting it.
Yeah I guess so idk we have over 40 databases with supabase but this is the only one experiencing it but have tried everything to fix it but its on supabase auth system
My databases have it applied successfully it seems.
But it is old (August), so odd.
Yeah exactly its from august and our auth has been perfectly fine since january
just suddenly this migration cooked it
wheres the page you are finding all of those migrations
auth.schema_migrations table
that migration never ran for me super werid
