S
Supabaseβ€’4w ago
RayanAbid

Supabase DASHBOARD and api.supabase.com OUTAGE mainly for North America (AWS)

Is there anyway that we can fix this? it was working fine I got messages from my client saying that it is not working
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No description
68 Replies
garyaustin
garyaustinβ€’4w ago
It should be resolved now for app operations. AWS had a mass outage in US-east-1. That all assumes your instance is there.
RayanAbid
RayanAbidOPβ€’4w ago
Do i need to do anything on my end? My project is on ap-south-1
garyaustin
garyaustinβ€’4w ago
https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl You are not impacted then by that particular outage most likely.
garyaustin
garyaustinβ€’4w ago
Also you are using Vercel.... https://www.vercel-status.com/
Vercel Status
Welcome to Vercel's home for real-time and historical data on system performance.
RayanAbid
RayanAbidOPβ€’4w ago
Yes im using vercel
garyaustin
garyaustinβ€’4w ago
They are impacted by the same outage.
RayanAbid
RayanAbidOPβ€’4w ago
Nice.
garyaustin
garyaustinβ€’4w ago
But would think your vercel would need to be involved with us-east-1.
RayanAbid
RayanAbidOPβ€’4w ago
Thanks for the help. Really appreciate it. I will have a look at it.
garyaustin
garyaustinβ€’4w ago
Check the status of your supabase project from the dashboard home page. Also check the API Gateway log to see if the request is getting to Supabase.
motorthings
motorthingsβ€’4w ago
can this also be why i can't confirm my supabase credentials in n8n?
garyaustin
garyaustinβ€’4w ago
No idea. Everything should have started working again for the AWS outage issue unless you were caught in project upgrade/restore when it went down.
Kian
Kianβ€’4w ago
UI still not working for me. Im in Toronto, just leaving an update for anyone lurking
sheisty6
sheisty6β€’4w ago
Me too
garyaustin
garyaustinβ€’4w ago
What location are you in (not your instance)? I'm seeing it out in south central US.
sheisty6
sheisty6β€’4w ago
I am phyiscally in Northeast
seb1
seb1β€’4w ago
Getting a bunch of CORS errors
No description
garyaustin
garyaustinβ€’4w ago
Might still be related to us-east-1 aws issue even though it was working an hour ago. Where are you located?
seb1
seb1β€’4w ago
In Chicago
Redfill The Canadien
mine is located in canada and i also get cors errors
garyaustin
garyaustinβ€’4w ago
Seems like it is related to us-east-1. Just saw a note might be Vercel in us-east-1 (which runs the dashboards). You can also try a VPN for awhile. Confirmed VPN to Mexico works.
andrynho
andrynhoβ€’4w ago
I'm on sa-east-1 and web dashboard not loading project right now. I'm in Chile
eli
eliβ€’4w ago
Im in toronto and mine still isnt working.. does yours work?
garyaustin
garyaustinβ€’4w ago
Try a VPN. I did to Mexico and the dashboard is working.
Kian
Kianβ€’4w ago
it worked temporarily but now it's not again
eli
eliβ€’4w ago
same its not loading anything, and I keep getting errors ill try a vpn
garyaustin
garyaustinβ€’4w ago
From an escalation thread with SB I started...
No description
eli
eliβ€’4w ago
I used a VPN it works fine now
lucksp
luckspβ€’4w ago
i am on us-west-1 and def having issues today
garyaustin
garyaustinβ€’4w ago
Not really where your instance is though for the dashboard. It is where SB is hosting their organization backend stuff for you. They use Vercel for this. Try a VPN to Mexico.
lucksp
luckspβ€’4w ago
I want to take a break and try to ride the peloton, they also seem to have an AWS outage Might be something larger scale
𝓐𝓷𝓭𝔂
Same. Dashboard down in Toronto Or at least barely functioning, no SQL is getting through
garyaustin
garyaustinβ€’4w ago
No use continuing reports here unless it makes you feel better. Try a VPN to Mexico. Works for me my location which was down.
𝓐𝓷𝓭𝔂
Production DB is still up though Will give that a shot
2jzgroup
2jzgroupβ€’4w ago
Yep us-east
𝓐𝓷𝓭𝔂
Still experienced the same issue with Mexico vpn on, maybe it still routed me through us-east servers? Idk
garyaustin
garyaustinβ€’4w ago
Not sure. Or it is spreading...
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2jzgroup
2jzgroupβ€’4w ago
So this is larger than supabase?
garyaustin
garyaustinβ€’4w ago
Read the link above to cnn.
2jzgroup
2jzgroupβ€’4w ago
ok By the way hello everyone. React Native developer here! Ok, well there it is.. this is exactly why I ended up here, trying to see what others were experiencing. Thanks
𝓐𝓷𝓭𝔂
Yeah it’s up stream, not supabases fault
Kian
Kianβ€’4w ago
is it just the UI or the backend is having issues
garyaustin
garyaustinβ€’4w ago
UI for the reports here.
lucksp
luckspβ€’4w ago
i have issues connecting to more than UI - SQL queries run from Dashboard have api.supabase.com errors
garyaustin
garyaustinβ€’4w ago
Yes that is the issue causing the dashboard to fail. The management API. https://discord.com/channels/839993398554656828/1429825761262698547/1429851818774626415
JotaPkrl
JotaPkrlβ€’4w ago
It's taking a long time to load. It keeps showing an API error. What can we do? everything was normal. then out of nowhere this happens what should we do and expect?
garyaustin
garyaustinβ€’4w ago
AWS is down in mainly parts of north america... It is not just supabase...
No description
garyaustin
garyaustinβ€’4w ago
Use a VPN to another country for now.
JotaPkrl
JotaPkrlβ€’4w ago
Is this temporary? tell me a country
garyaustin
garyaustinβ€’4w ago
Try one. I used Mexico.
JotaPkrl
JotaPkrlβ€’4w ago
Okay, can you tell me if this is temporary?
garyaustin
garyaustinβ€’4w ago
I would hope so or many web companies are hosed. Microsoft/Medium are down. AWS has to fix their issue, then everyone else has to fix anything that got broke.
JotaPkrl
JotaPkrlβ€’4w ago
really. I used a VPN, but it didn't solve anything, I still have the same problem.
garyaustin
garyaustinβ€’4w ago
Then you'll have to wait. Where are you physically located (not your instance)? Your issue which may or may not be related to the AWS issue got hijacked for that issue. I had to change the title to try and stop new posts on same topic. I recommend you start a new post if your issue ends up not related to this AWS outage.
hzren
hzrenβ€’4w ago
im getting similar errors, I sent an email and got directly to this page. Im in toronto Canada. I need to access my dashboard and edit my tables are you saying using an VPN will help?
No description
garyaustin
garyaustinβ€’4w ago
@hzren Yes, try Mexico.
𝓐𝓷𝓭𝔂
Someone ping me when we’re back up
silentworks
silentworksβ€’4w ago
If M$ is down then it's probably an upstream provider to both of them that is down.
garyaustin
garyaustinβ€’4w ago
LOL that relies on AWS...
drewguy3
drewguy3β€’4w ago
No description
Clifton
Cliftonβ€’4w ago
AWS is saying the issue is resolved, but I'm still getting errors in the Supabase dashboard when working on edge functions. https://health.aws.amazon.com/health/status
garyaustin
garyaustinβ€’4w ago
Please post a new topic with what you are seeing. As far as I can tell Canada with VPN, my dashboard is working now. Not getting any new Dashboard issues for users in General. The issues for this outage were mainly nothing is working in the dashboard.
aimlezz
aimlezzβ€’4w ago
Hello. I'm still unable to see event details in Edge Function logs:
No description
garyaustin
garyaustinβ€’4w ago
Then not likely the AWS outage. I would start a new post with more info on if this did work then suddenly stopped. Are other logs working in the logs tab. ETC. Not many will look in this thread to help.
Clifton
Cliftonβ€’4w ago
I've seen this same issue consistently for about a week. Sometimes the log just needs a little more time and then it shows up. But sometimes it never does. I usually right-click on the log item in the list and copy the message there to get the details.
garyaustin
garyaustinβ€’4w ago
Ah, yeah the details only work sometime thing. I noticed that 2 days ago or so. I don't see that anyone has generated an issue in https://github.com/supabase/supabase/issues

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