2FA
Hello , I never set 2FA, but now when I try to log in, it’s required. I log in with GitHub. I have an ongoing project, and I have to upgrade to premium . Please solve it as soon as possible.
12 Replies
@helpers
Please help
Try with a different browser, try with a VPN. If the issue persists then you should contact Supabase support via email if you cannot access the dashboard, you can find their email here https://supabase.com/support-policy#official-support-channels
I already mailed them and thsi is ticket id : We have received your support request and your ticket id is SU-285157
Please try the other device and VPN. This has cleared it up for others.
Otherwise you have to wait on support.
I try but not working
Please , please help me out
This is a user helping user forum. If another device or VPN does not solve it then you have to wait for support.
I understand, and thank you for your response. But I can not explain how important it is for me right now
As Gary stated you have to wait on Supabase support. We cannot make it them look at it any faster as there would already be a queue of tickets before your own.
Did you try another device and VPN?
This has solved this case for others several times Although I've seen 2 different versions of this one of which is mainly with those using 2FA already and they had to wait for support.
Yes I have tried but not working