Nice!view screen cutting out
My view will periodically cut out either partially or completely after one week of use. Hitting reset temporarily fixes it and the board continues to work but the screen will cut out again after typing. I’ve remounted the components and checked all the pins but the error persists.
16 Replies
Haven’t travelled with it, haven’t dropped it, no water damage
Nanos continue to send inputs to my computer even with view fully off now
I noticed this corner looked a bit damaged when it arrived, could this be related?
it doesn’t look all the way pressed down here
the boring answer is normally the cause of this is a not perfect connection between the pins and the no solders
Hey Nick happy halloween. I think that was just after remounting. I pushed it back down and same issue
Yeah definitely considered that was the case
and this is the left side only?
I’d also make sure the nano is pushed all the way down. outside of that hmmm
I would suggest swapping views and seeing where the issue persists
Hey @Nick I swapped out the views and it does look there’s just an issue with the view itself
Is it possible to send it back and get a replacement?
Hey @Nicell just following up here one more time to figure out a path forward
hey sorry for the delay, can you send an email to hello@typeractive.xyz with a link to this thread requesting a replacement view? include your previous order number. on monday/tuesday we'll get this sorted and a new one sent
Perfect, appreciate it