User unable to upload pictures to shared album.

Hello! I have a shared album with a user in Immich, she has editor rights. But in Android, when she tried to add her own images there, it's just blank, like she doesn't have sufficiens rights. How do I enable this user to upload pictures to our shared album? I'm on latest version 2.2.1.
5 Replies
Immich
Immich3w ago
:wave: Hey @e2zippo, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
e2zippo
e2zippoOP3w ago
I'm guessing the user can only add pictures from the pictures they have synced to Immich? It would be nice to be able to upload directly from the phones storage to the album, is that possible?
Olivia
Olivia3w ago
if you go to library and "on my device", you can upload images. However, I have found that this is glitchy. It works around 1/3 of the time..
e2zippo
e2zippoOP3w ago
I can't seem to find that.
Olivia
Olivia3w ago
which part cant you find?

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