Can Runpod be trusted for production

Hi to all, i am new to using runpod and i like the ui and their easy serveless deployment. However i have had running work for muiltiple hours and my credits have be depleting. All my messages keep on getting queued despite the runing workers. I am about to deploy my beta and people are waiting. So this got me concerned as whether or not i should trust runpod. So i would like the communities support and opinions. since support team didn't procide much insight