Server is not reachable
Issue
Setup Immich on a Windows 11 Docker container using the Docker Compose walkthrough (https://docs.immich.app/install/docker-compose).
I'm able to access Immich via web browser on the host machine (10.0.4.95:2283). However, have been unable to access it on any other local device I've tried.
Troubleshooting
- Verified that both mobile and server are on the same version (2.2.3)
- Cleared Storage/Cache on mobile app
- Cleared cookies/cache on mobile browser
- Tried on Chrome/Firefox/Edge in incognito on both mobile and secondary pc
- Added an allow inbound/outbound connection rule for port 2283 through Windows firewall on the Host machine
- Added an allow inbound rule for port 2283 on router
Logs
Looking at the mobile logs, it looks like I get the same two (see attached).
1. Missing crucial offline login info - Logging out completely
2. Error in runInIsolateGentle for remote-sync
Additional Information
Not sure if this matters any, but I initially set up Immich on a Synology NAS (via Container Manager) and have been able to connect locally without issue, but it drastically slowed down the NAS and would crash running searches, so I installed it on my PC to be able to play around with it a bit more. I didn't have to implement any firewall rules to connect to it on the NAS.
Setup Immich on a Windows 11 Docker container using the Docker Compose walkthrough (https://docs.immich.app/install/docker-compose).
I'm able to access Immich via web browser on the host machine (10.0.4.95:2283). However, have been unable to access it on any other local device I've tried.
Troubleshooting
- Verified that both mobile and server are on the same version (2.2.3)
- Cleared Storage/Cache on mobile app
- Cleared cookies/cache on mobile browser
- Tried on Chrome/Firefox/Edge in incognito on both mobile and secondary pc
- Added an allow inbound/outbound connection rule for port 2283 through Windows firewall on the Host machine
- Added an allow inbound rule for port 2283 on router
Logs
Looking at the mobile logs, it looks like I get the same two (see attached).
1. Missing crucial offline login info - Logging out completely
2. Error in runInIsolateGentle for remote-sync
Additional Information
Not sure if this matters any, but I initially set up Immich on a Synology NAS (via Container Manager) and have been able to connect locally without issue, but it drastically slowed down the NAS and would crash running searches, so I installed it on my PC to be able to play around with it a bit more. I didn't have to implement any firewall rules to connect to it on the NAS.
