Generate Thumbnails & Extract Metadata Jobs throwing Errors
I went to the jobs page and kicked off the 'Missing' button on both the generate thumbnails and extract metadata jobs.
Each seem to be barking with their own errors, and I am hoping someone can provide a way to fix/clean this up / ensure nothing is corrupted/lost.
I've pasted the errors, which look to appear to have added some attachments.
5 Replies
:wave: Hey @c.fitzw.x,
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In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.You can see the asset ID's, for instance
36d201ea-7b07-4dae-871a-7d52dc0c5e9b and you can check those at https://my.immich.app/assets/36d201ea-7b07-4dae-871a-7d52dc0c5e9b
It is perfectly possible that a file is (slightly) corrupt and thus doesn't produce a thumb or transcodeapi returns no results for these files -- (using the api/assets/<uuid> link... can i clean them up somehow, or identify where they are on disk to review?
Interesting. Usually if UUID appears in logs then it should be visible through /api/assets/UUID.
You can also try /photos/UUID and DB query - https://discord.com/channels/979116623879368755/1430797411357425747/1430934864592371712
Looks like these files existed under another user -- I am now able to locate them. Most of them appear to be corrupt-like files.
Thank you, this helped me move the needle, and I'll work to clean these up.