Question : Why storage is wider than normal

Hi, I have a question : For the contexte. Previously I backup all my album into a SMB share on my NAS. On my NAS this is take 70 GB When I migrate on Immich, when it's fully backup and sync. When I go in the statics on the administration page, I see it's take 170 GiB!!! I can understand that some data it's for thumbnail and video transcoding, but man... 100 GB more than original files! Can someone explain?
18 Replies
Immich
Immich2d ago
:wave: Hey @OvᴇʀStylᴇFR, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP2d ago
There some screenshot
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP2d ago
On my NAS
No description
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP2d ago
On Immich...
No description
No description
NoMachine
NoMachine2d ago
have you checked how much space video transcoding is taking? if you have a lot of videos and depending on your settings, it can easily take more than double
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP2d ago
Only 36GB
No description
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP2d ago
Do you think i can create a issue on GitHub for this ?
Zeus
Zeus2d ago
No, I don’t think we have any evidence of a bug yet I think you need to calculate more accurate space usage on the server, not using an android app It’s very likely the server is correct in the space used
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP23h ago
Okay let me do that, but it's gonna be the same
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP23h ago
Raw storage
No description
Zeus
Zeus23h ago
You’re not really sharing enough details with these tiny screenshots You should show size of all immich sub folders, etc and compare number of files and other things A lot of the research here will be up to you as this is on your system
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP23h ago
Immich Storage
No description
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP23h ago
And the 87 GB is the raw storage
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Zeus
Zeus23h ago
This helps , and what’s in the library folder?
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP23h ago
my user
No description
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP23h ago
And my files
No description
Zeus
Zeus23h ago
Ok so you have uploaded 172GB of files
OvᴇʀStylᴇFR
OvᴇʀStylᴇFROP23h ago
OKAY NEVERMIND I'M FUCKING STUPID I'm glad i didn't open a issue on github sorry for wasting your time 🙏

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