server update
Hello.
So apparently for about a month my app (it must have updated to version 2) stopped talking to my server.
Server is set up in the following way.
NAS6 dsphoto pulling images from my phone.
Immich runs on a dell mini box and talks to the NAS (V6 cant have it on it directly).
App talks to the dell box.
On my main pc everything seems to work fine and its seeing everything dsphoto has been saving.
For now i downgraded my app to the same 1.35.1 version as my server and it is working again.
Im a total knob at this otherwise.
I see there is something about breaking updates?
Do i just plug my monitor to the dellbox and type something in to update the server so it can work with the new version 2 of the app?
Break it down barney style please...
Imagine i was dribbled as a baby... 🤪
Thank you.
7 Replies
:wave: Hey @madmax,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.The check list isnt really applicable here
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
If you are on 135, you should be able to just zoom to
v2
There are breaking changes but considering you proclaim to be dribbled and the changes are relevant for mostly "special" installs, you're probably finehi, i'm haveing an isue updating the app on truenas
[EFAULT] Failed to execute 'remove_old_storage_migration' migration: Traceback (most recent call last): File "/mnt/.ix-apps/app_configs/immich/versions/1.10.12/migrations/remove_old_storage_migration", line 26, in print(yaml.dump(migrate(yaml.safe_load(f.read())))) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/mnt/.ix-apps/app_configs/immich/versions/1.10.12/migrations/remove_old_storage_migration", line 10, in migrate raise Exception( Exception: Cannot remove old storage config while it is still in use. Please migrate to the new storage config first before upgrading.
App Version:
v1.140.1
Version:
1.9.23

https://discord.com/channels/979116623879368755/1178410588821524561/1425466675196727297
this should help you, if you have any questions, you can ping me in the #truenas channel