Supabase app stuck at "Pausing"
Hi team, my project oogkfzpyauclqpofpmur is stuck in a 'Pausing' state and the restore button is missing. I also can't access the billing page to upgrade. I've filed a support ticket (SU-294531) but was hoping someone might be able to take a look. Thanks!
9 Replies
You will have to wait on Supabase support to look into this. This is a user helping user platform and not an official Supabase support channel.
i filed the support ticket 3 days ago but i have not gotten any responds
It was the weekend and you also received a ticket number, so there was an automated response. Please make sure your ticket title state paused project stuck for it to get sent to the correct queue.
Ok Thanks
hey, i have the exact same issue, more than 1 days old "pausing" state... anyone any ideas?
As discussed above you have to contact support and title something like Project Stuck Pausing. Nothing you can do to resolve it.
yeah thanks I did that and now waiting. also trying supabase cli, without luck so far.
SU-297650 is my ticket if someone from the team could look at it would be greatly appreciated.
How long has it been since you submitted?
12 hours
someone from tech team replied, hopefully they'll fix it. they said it is "pausing state due to a transient error. "