[Account Access] Stuck in "Invalid Credentials" Login Loop - Cannot Access Support Portal
Hi everyone, I am running into a critical issue where I am locked out of my account and cannot submit a support ticket because the support portal requires me to log in.
What I'm trying to achieve I need to reactivate a project that was paused on Oct 15th. This project was created via a Lovable.com integration.
What's going wrong:
I try to log in to Supabase.com and get an "Invalid login credentials" error.
I use "Forgot Password," receive the email, and successfully set a new password.
When I try to log in with the new password, it immediately fails again with "Invalid login credentials."
Environment / Context:
Web Dashboard (Chrome)
Integration:
Lovable.com (Lovable support has confirmed they cannot fix this and I must contact Supabase).
Why I am posting here I am in a deadlock. I cannot use the official Support Form because it forces a login, and my issue is that I cannot log in.
Does anyone know how to resolve this specific loop with Lovable integrations, or how to reach support when the portal is inaccessible?
Thanks.
What I'm trying to achieve I need to reactivate a project that was paused on Oct 15th. This project was created via a Lovable.com integration.
What's going wrong:
I try to log in to Supabase.com and get an "Invalid login credentials" error.
I use "Forgot Password," receive the email, and successfully set a new password.
When I try to log in with the new password, it immediately fails again with "Invalid login credentials."
Environment / Context:
Web Dashboard (Chrome)
Integration:
Lovable.com (Lovable support has confirmed they cannot fix this and I must contact Supabase).
Why I am posting here I am in a deadlock. I cannot use the official Support Form because it forces a login, and my issue is that I cannot log in.
Does anyone know how to resolve this specific loop with Lovable integrations, or how to reach support when the portal is inaccessible?
Thanks.
