Used Github to set up my account
I used github login, which is showing me an error now that it's not a primary email. But i cant access it or get through to Github support at all (absolutely no support).
How do I re-access my database without my github login, there's no password/user recovery or any such options that I can use. Supabase support is not responding either. It's been 10 days since i had access @supabase #help-and-questions
2 Replies
supabase is replying saying I need a paid account for real support. I have paid and all they are doing is asking me to upgrade my account instead of fixing the issue. IT's ALREADY UPGRADED!
@supabase
This is a user helping user sight mainly. How can you upgrade to Pro if you can't access the dashboard?
If you are Pro submit a new ticket, otherwise I don't think your original ticket changes.
When did you submit your original ticket? If more than 3 days drop your ticket # here, we have an informal path to escalate.