TaskHttpException while backing up photo's.

Eernie · 2025-11-28T16:19:21.618Z

I'm getting these error while backup. Not sure what to do with this. The exception in the log. Running on k8s with bjw-s charts. Cloudnative database and Longhorn storage. Someone any ideas why this happens? And what to do about it?

I

Immich•11/28/25, 4:19 PM

:wave: Hey @Eernie,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

I

Immich•11/28/25, 4:19 PM

Checklist

I have...

:ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
:ballot_box_with_check: read applicable release notes.
:ballot_box_with_check: reviewed the FAQs for known issues.
:ballot_box_with_check: reviewed Github for known issues.
:ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
:ballot_box_with_check: uploaded the relevant information (see below).
:ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

IImmich ## Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest rel...

I

ImmichAPP•11/28/25, 4:21 PM

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

E

EernieOP•11/28/25, 4:22 PM

df -h output:

Filesystem                                              Size  Used Avail Use% Mounted on
overlay                                                 111G   35G   77G  32% /
tmpfs                                                    64M     0   64M   0% /dev
/dev/sda4                                               111G   35G   77G  32% /data
shm                                                      64M     0   64M   0% /dev/shm
/dev/longhorn/pvc-c7e0c4d6-1b29-488e-81c3-76f0eaefc08f  590G  336G  254G  57% /usr/src/app/upload
tmpfs                                                    15G   12K   15G   1% /run/secrets/kubernetes.io/serviceaccount
tmpfs                                                   7.8G     0  7.8G   0% /proc/acpi
tmpfs                                                   7.8G     0  7.8G   0% /proc/scsi
tmpfs                                                   7.8G     0  7.8G   0% /sys/firmware

Filesystem                                              Size  Used Avail Use% Mounted on
overlay                                                 111G   35G   77G  32% /
tmpfs                                                    64M     0   64M   0% /dev
/dev/sda4                                               111G   35G   77G  32% /data
shm                                                      64M     0   64M   0% /dev/shm
/dev/longhorn/pvc-c7e0c4d6-1b29-488e-81c3-76f0eaefc08f  590G  336G  254G  57% /usr/src/app/upload
tmpfs                                                    15G   12K   15G   1% /run/secrets/kubernetes.io/serviceaccount
tmpfs                                                   7.8G     0  7.8G   0% /proc/acpi
tmpfs                                                   7.8G     0  7.8G   0% /proc/scsi
tmpfs                                                   7.8G     0  7.8G   0% /sys/firmware

Filesystem                                              Size  Used Avail Use% Mounted on
overlay                                                 111G   35G   77G  32% /
tmpfs                                                    64M     0   64M   0% /dev
/dev/sda4                                               111G   35G   77G  32% /data
shm                                                      64M     0   64M   0% /dev/shm
/dev/longhorn/pvc-c7e0c4d6-1b29-488e-81c3-76f0eaefc08f  590G  336G  254G  57% /usr/src/app/upload
tmpfs                                                    15G   12K   15G   1% /run/secrets/kubernetes.io/serviceaccount
tmpfs                                                   7.8G     0  7.8G   0% /proc/acpi
tmpfs                                                   7.8G     0  7.8G   0% /proc/scsi
tmpfs                                                   7.8G     0  7.8G   0% /sys/firmware

Filesystem                                              Size  Used Avail Use% Mounted on
overlay                                                 111G   35G   77G  32% /
tmpfs                                                    64M     0   64M   0% /dev
/dev/sda4                                               111G   35G   77G  32% /data
shm                                                      64M     0   64M   0% /dev/shm
/dev/longhorn/pvc-c7e0c4d6-1b29-488e-81c3-76f0eaefc08f  590G  336G  254G  57% /usr/src/app/upload
tmpfs                                                    15G   12K   15G   1% /run/secrets/kubernetes.io/serviceaccount
tmpfs                                                   7.8G     0  7.8G   0% /proc/acpi
tmpfs                                                   7.8G     0  7.8G   0% /proc/scsi
tmpfs                                                   7.8G     0  7.8G   0% /sys/firmware

B

bo0tzz•11/28/25, 4:24 PM

How are you running redis?

E

EernieOP•11/28/25, 4:37 PM

dragonfly

E

EernieOP•11/28/25, 4:37 PM

Is there a way to see if that connection is working correctly?

B

bo0tzz•11/28/25, 4:39 PM

That's the issue, dragonfly needs some thing set to work properly with bullmq

E

EernieOP•11/28/25, 4:45 PM

ugh ok. Thanks. I'll look in to that

E

EernieOP•11/28/25, 4:49 PM

Hmm its about these parameters right?

--cluster_mode=emulated
--default_lua_flags=allow-undeclared-keys

I already have those running

I

ImmichAPP•11/28/25, 8:58 PM

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TaskHttpException while backing up photo's.

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