apps dont loading

my apps dont loading
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31 Replies
㍿|Newt|H
㍿|Newt|HOP5d ago
logs
AlphaRyze
AlphaRyze5d ago
have you already tried to reload the page? if that doesn't work try going into the settings page and press the button to update the app stores and see if that works out
Skullky
Skullky5d ago
It looks like a dns issue while resolving github.com 12:00:09 - error > getaddrinfo ENOTFOUND github.com Error: getaddrinfo ENOTFOUND github.com at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:122:26) This is why the appstore wasn't downloaded (it may be a temporary issue)
㍿|Newt|H
㍿|Newt|HOP5d ago
yeah
AlphaRyze
AlphaRyze5d ago
quick question now that lancelot pointed it out were you using your tipi istance as your main DNS server?
㍿|Newt|H
㍿|Newt|HOP5d ago
idk my main server is 1.1.1.1
AlphaRyze
AlphaRyze5d ago
ok no i thought you were using adguard/pihole
㍿|Newt|H
㍿|Newt|HOP5d ago
no
AlphaRyze
AlphaRyze5d ago
github seems to be fine, you can either try restarting your runtipi istance by running in your main runtipi directory: sudo ./runtipi-cli restart
㍿|Newt|H
㍿|Newt|HOP5d ago
What should I do?
AlphaRyze
AlphaRyze5d ago
or just try to update the app stores themselves
㍿|Newt|H
㍿|Newt|HOP5d ago
i restarted so many time
AlphaRyze
AlphaRyze5d ago
.
㍿|Newt|H
㍿|Newt|HOP5d ago
i tryed Do I need to configure anything from the terminal
AlphaRyze
AlphaRyze5d ago
not at all
Skullky
Skullky5d ago
Can you share the result of this 2 commands : nslookup github.com sudo docker exec runtipi nslookup github.com First will show the DNS resolution from you host, the second from Runtipi itself
㍿|Newt|H
㍿|Newt|HOP5d ago
newt@newt:~$ nslookup github.com Server: 127.0.0.1 Address: 127.0.0.1#53 Non-authoritative answer: Name: github.com Address: 140.82.121.3 server can't find github.com: NXDOMAIN newt@newt:~$ sudo docker exec runtipi nslookup github.com Server: 127.0.0.11 Address: 127.0.0.11:53 server can't find github.com: NXDOMAIN Non-authoritative answer: Name: github.com Address: 140.82.121.4 working ?
AlphaRyze
AlphaRyze5d ago
not at all strange neither the host neither docker
㍿|Newt|H
㍿|Newt|HOP5d ago
.( what ı should do How do I fix the DNS problem?
AlphaRyze
AlphaRyze5d ago
are you using the default windows firewall? or some external software
㍿|Newt|H
㍿|Newt|HOP5d ago
i dont use windows bro nah
AlphaRyze
AlphaRyze5d ago
linux?
㍿|Newt|H
㍿|Newt|HOP5d ago
yes zorin os 18
AlphaRyze
AlphaRyze5d ago
try restarting your entire machine and then see what happens at this point the problem is on your machine, it's just a matter to figure out why you cannot reach github.com
㍿|Newt|H
㍿|Newt|HOP5d ago
bro i connect github.com in browser and ping service
㍿|Newt|H
㍿|Newt|HOP5d ago
GitHub
GitHub - runtipi/runtipi-appstore: Official Runtipi AppStore. Apps ...
Official Runtipi AppStore. Apps and updates live here! - runtipi/runtipi-appstore
AlphaRyze
AlphaRyze5d ago
yea but the log you sent for the nslookup doesn't work so
㍿|Newt|H
㍿|Newt|HOP5d ago
but runtipid does not work Server: 127.0.0.1 Address: 127.0.0.1#53 Non-authoritative answer: Name: github.com Address: 140.82.121.3 server can't find github.com: NXDOMAIN newt@newt:~$ sudo docker exec runtipi nslookup github.com Server: 127.0.0.11 Address: 127.0.0.11:53 server can't find github.com: NXDOMAIN Non-authoritative answer: Name: github.com Address: 140.82.121.3 What should we do to make it work? @AlphaRyze
AlphaRyze
AlphaRyze5d ago
maybe it's just a temporary issue as Lancelot said
㍿|Newt|H
㍿|Newt|HOP5d ago
maybe..

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