Aluminum case causing nice!nano to become shorted / dead
PART 1
Hi,
Firstly - I'd like to preface that I've already worked with Jack via email to work towards a solution for this. The support experience was terrific, and exceptionally professional.
However, I'd like to start a discussion thread for this to help with product reform as well as promote community knowledge / discussion.
Recently I purchased a 6-col choc corne with nice!nanos + nice!views + the premium aluminum case, I also opted in for the assembled version as I'm not too experienced with pin soldering.
After receiving the keyboard, the bottom row on the left side was faulty (shift key, Z, X, C, V, B). I reached out to support and was quickly provided a replacement nano + pcb. Upon installing the new equipment & flashing the hardware, the device worked splendidly. I flashed a few different configs to it, played around and called it a night. The next day when I went to connect the board via bluetooth to my work laptop, I found that the left side had stopped working. It relayed the key inputs from the right half, but none of the keys on the left would register.
I decided to do some experimentation to try and isolate the issue. I swapped the original faulty nano into the new PCB, and experienced the same faults (bottom row wasn't working, other keys worked on left side). I also swapped the new nano into the original PCB and its issues persisted, none of the keys registered. This isolates the issue to the nano itself.
Within the span of a few hours I've some how managed to fry 2x nanos for the left side of the keyboard.
I have a feeling that this issue stems from the aluminum case. I've seen a few other similar cases (row/col/half dead) mostly pertaining to the left side. Given this, I wanted to create a space to discuss similar occurrences to help the community foster a solution.
Hi,
Firstly - I'd like to preface that I've already worked with Jack via email to work towards a solution for this. The support experience was terrific, and exceptionally professional.
However, I'd like to start a discussion thread for this to help with product reform as well as promote community knowledge / discussion.
Recently I purchased a 6-col choc corne with nice!nanos + nice!views + the premium aluminum case, I also opted in for the assembled version as I'm not too experienced with pin soldering.
After receiving the keyboard, the bottom row on the left side was faulty (shift key, Z, X, C, V, B). I reached out to support and was quickly provided a replacement nano + pcb. Upon installing the new equipment & flashing the hardware, the device worked splendidly. I flashed a few different configs to it, played around and called it a night. The next day when I went to connect the board via bluetooth to my work laptop, I found that the left side had stopped working. It relayed the key inputs from the right half, but none of the keys on the left would register.
I decided to do some experimentation to try and isolate the issue. I swapped the original faulty nano into the new PCB, and experienced the same faults (bottom row wasn't working, other keys worked on left side). I also swapped the new nano into the original PCB and its issues persisted, none of the keys registered. This isolates the issue to the nano itself.
Within the span of a few hours I've some how managed to fry 2x nanos for the left side of the keyboard.
I have a feeling that this issue stems from the aluminum case. I've seen a few other similar cases (row/col/half dead) mostly pertaining to the left side. Given this, I wanted to create a space to discuss similar occurrences to help the community foster a solution.
