Missing Webhooks, no reauth prompt in production Shopify app.
I have a Shopify app with several customers. One customer's order data seems to have stopped arriving in the app....
When I look at the production env, under the plugins->shopify->installs I see the store says '4 missing webhooks' I can also see in the store's admin backend (I am a partner of the store so have admin access) that the scopes for
read_fulfilments
read_fulfilments
and
read_orders
read_orders
are somehow missing (they were there and working fine for last couple of months!).
The app hasn't been uninstalled/reinstalled afaics - and i dont want it to be as that will lose my client some statistical data.
How can i get the sit a reauthorised for these scopes and get the webhooks back in place?