Pod stuck: GPU requires reset โ cannot access data
Hi RunPod team 
I have a pod that cannot start due to a host-level GPU issue and Iโm unable to access my data.
Pod ID:
GPU: A40
Region: CA-MTL-1
Issue:
The pod fails to start and logs repeatedly show:
The container never starts, so SSH / Connect / Cloud Sync are all unavailable.
Storage page does not show a Network Volume, but pod details show a 99GB volume mounted at
Iโve already submitted a support ticket, but Iโm posting here to ask if someone can please:
* reset the faulty GPU / host, or
* migrate this pod to a healthy node
so I can access the pod once and back up my data.
Iโve kept the pod intact (not terminated).
Any help from ops would be greatly appreciated
Thank you!
I have a pod that cannot start due to a host-level GPU issue and Iโm unable to access my data.
Pod ID:
rhk9ikde8bcgzaGPU: A40
Region: CA-MTL-1
Issue:
The pod fails to start and logs repeatedly show:
The container never starts, so SSH / Connect / Cloud Sync are all unavailable.
Storage page does not show a Network Volume, but pod details show a 99GB volume mounted at
/workspace1Iโve already submitted a support ticket, but Iโm posting here to ask if someone can please:
* reset the faulty GPU / host, or
* migrate this pod to a healthy node
so I can access the pod once and back up my data.
Iโve kept the pod intact (not terminated).
Any help from ops would be greatly appreciated
Thank you!
