New uploads show “Error loading image” (thumbnail + full)
Usage🔢AIO🗄️ServerProblem
New uploads show “Error loading image” (thumbnail + full). Restart sometimes helps temporarily, but issue persists.Versions
- Immich server: v2.5.3- Immich mobile app: 2.5.3 #3034
- Docker: 29.2.1
- Docker Compose: v5.0.2
- Host OS: Ubuntu 24.04.3 LTS (GNU/Linux 6.17.0-14-generic x86_64)
Storage / disks
mount | egrep 'immich|/srv/db/immich|/srv/ssd/immich'/dev/sdb1 on /srv/db/immich/data/thumbs type ext4 (rw,noatime)
Reverse proxy
I’m behind Authentik + proxy. I already tried accessing Immich directly via local IP (bypassing proxy) and the issue still happens. (If you want, I can share proxy config, redacted.)Troubleshooting already done
- Tried different docker-compose layouts (including standard paths /usr/src/app/upload vs /data) -> same behavior- Restarted containers; rerun jobs -> no consistent fix
- Incognito / different browsers / cleared cache
- The error happens on brand new uploads; existing assets are fine
