Project stuck in PAUSING state for 30+ minutes, production down
🔢DB Connections
Hello
I'm having an urgent issue with my Supabase project and could really use some help.
My project (region: eu-central-1, Free plan) was working perfectly fine until yesterday. Overnight, cron jobs started failing, and today all auth requests are returning HTTP 522. Both my web app and mobile app are completely down — no user can log in.
The database pooler is unreachable, and the REST API gateway responds with 401 but the database behind it doesn't respond at all.
I tried to fix it by pausing and restoring via the Management API, but the project has been stuck in PAUSING state for over 30 minutes now. The restore call keeps saying "This project is no longer in a paused state, it is PAUSING." SQL queries through the API also time out.
The Dashboard just shows "Pausing" with no progress at all.
This is a production app and it's Sunday, so I'd really appreciate any help or advice on how to unstick a project from this state. Has anyone experienced something similar?
Thank you so much!
I'm having an urgent issue with my Supabase project and could really use some help.
My project (region: eu-central-1, Free plan) was working perfectly fine until yesterday. Overnight, cron jobs started failing, and today all auth requests are returning HTTP 522. Both my web app and mobile app are completely down — no user can log in.
The database pooler is unreachable, and the REST API gateway responds with 401 but the database behind it doesn't respond at all.
I tried to fix it by pausing and restoring via the Management API, but the project has been stuck in PAUSING state for over 30 minutes now. The restore call keeps saying "This project is no longer in a paused state, it is PAUSING." SQL queries through the API also time out.
The Dashboard just shows "Pausing" with no progress at all.
This is a production app and it's Sunday, so I'd really appreciate any help or advice on how to unstick a project from this state. Has anyone experienced something similar?
Thank you so much!
