Can't get voice-call plugin to work
✅Solved
I have incoming voice calls working perfectly and connecting me to an agent. I can't get outgoing calls to work though. Talking it over with my ops agent we actually got a call to go through but then I accidentally hit /new and we lost the lot of what worked when we looked through it later - so the plumbing and configs are fine. I keep getting an error that max concurrent calls are reached (1). I can't get that to go away even after restarting the gateway. I'm running in docker desktop. Twilio and OAI creds are verified.
Here is a relevant OpenClaw.json snippet.
"plugins": {
"enabled": true,
"entries": {
"qwen-portal-auth": {
"enabled": true
},
"voice-call": {
"enabled": true,
"config": {
"provider": "twilio",
"fromNumber": "${TWILIO_FROM_NUMBER}",
"toNumber": "${PATRICK_TO_NUMBER}",
"allowFrom": [
"${ALLOW_FROM_NUMBER}"
],
"inboundPolicy": "allowlist",
"inboundGreeting": "Hey Patrick. Want to do the weekly debrief, or do you want OpenClaw concierge mode?",
"twilio": {
"accountSid": "${TWILIO_ACCOUNT_SID}",
"authToken": "${TWILIO_AUTH_TOKEN}"
},
"serve": {
"bind": "0.0.0.0",
"port": 3334,
"path": "/voice/webhook"
},
"publicUrl": "https://voice.conciergecare.management/voice/webhook",
"streaming": {
"enabled": true,
"streamPath": "/voice/stream"
},
"outbound": {
"defaultMode": "conversation"
}
}
},
I verified that I only have one version of the voice call plugin.
Here is a relevant OpenClaw.json snippet.
"plugins": {
"enabled": true,
"entries": {
"qwen-portal-auth": {
"enabled": true
},
"voice-call": {
"enabled": true,
"config": {
"provider": "twilio",
"fromNumber": "${TWILIO_FROM_NUMBER}",
"toNumber": "${PATRICK_TO_NUMBER}",
"allowFrom": [
"${ALLOW_FROM_NUMBER}"
],
"inboundPolicy": "allowlist",
"inboundGreeting": "Hey Patrick. Want to do the weekly debrief, or do you want OpenClaw concierge mode?",
"twilio": {
"accountSid": "${TWILIO_ACCOUNT_SID}",
"authToken": "${TWILIO_AUTH_TOKEN}"
},
"serve": {
"bind": "0.0.0.0",
"port": 3334,
"path": "/voice/webhook"
},
"publicUrl": "https://voice.conciergecare.management/voice/webhook",
"streaming": {
"enabled": true,
"streamPath": "/voice/stream"
},
"outbound": {
"defaultMode": "conversation"
}
}
},
I verified that I only have one version of the voice call plugin.
Solution
If you’re behind a reverse proxy, you may need to set:
(and only go further like
---
If you paste:
1)
2) the last ~30 lines from
…I can tell you exactly which call is stuck and why it never got marked terminal.
If this fixes it, please mark the solution (right-click message → Apps →
Mark Solution) so Answer Overflow indexes it.
(and only go further like
trustForwardingHeaders---
If you paste:
1)
openclaw --version2) the last ~30 lines from
openclaw voicecall tail --since 30…I can tell you exactly which call is stuck and why it never got marked terminal.
If this fixes it, please mark the solution (right-click message → Apps →
Mark Solution) so Answer Overflow indexes it.
The AI that actually does things. Emails, calendar, home automation - all from your favorite chat app. New shell, ready to help. The lobster way.
134,827Members
Resources
Was this page helpful?
