Auth service down — all auth requests returning 503
🔢DB Connections
Subject: Auth service down — all auth requests returning 503
Project ID: vgbujcuwptvheqijyjbe
Issue:
The GoTrue auth service crashed at 2026-03-01 16:29:58 UTC and has not recovered. All /auth/v1/* endpoints
have been returning 503 since then, affecting all users.
Root cause from logs:
The auth service failed on startup with:
FATAL: running db migrations: couldn't start a new transaction:
server error (FATAL: the database system is not accepting connections (SQLSTATE 57P03))
The database recovered but the auth service process never restarted.
Current impact:
- 100% of auth requests failing with 503 (login, token refresh, OAuth)
- All users locked out of the application
---
It works after i restart the project but this happened twice past 12 hrs, this is unacceptable
Project ID: vgbujcuwptvheqijyjbe
Issue:
The GoTrue auth service crashed at 2026-03-01 16:29:58 UTC and has not recovered. All /auth/v1/* endpoints
have been returning 503 since then, affecting all users.
Root cause from logs:
The auth service failed on startup with:
FATAL: running db migrations: couldn't start a new transaction:
server error (FATAL: the database system is not accepting connections (SQLSTATE 57P03))
The database recovered but the auth service process never restarted.
Current impact:
- 100% of auth requests failing with 503 (login, token refresh, OAuth)
- All users locked out of the application
---
It works after i restart the project but this happened twice past 12 hrs, this is unacceptable
