Incorrect Billing – Charged for Pro Plan After Being Downgraded to Free
🤷other
Hello,
I’m experiencing a billing issue with my Supabase account. I have consistently been on the Pro plan, but my project was recently downgraded to the Free plan.
Despite this downgrade, I am being charged for two months of Pro service until March 16. This seems incorrect, as the account is currently on the Free plan and I did not request a downgrade.
Could you please review my billing history and clarify why I’m being charged for the Pro plan while my account is set to Free? I would also appreciate a correction or refund if this is a mistake.
Thank you in advance for your assistance.
I’m experiencing a billing issue with my Supabase account. I have consistently been on the Pro plan, but my project was recently downgraded to the Free plan.
Despite this downgrade, I am being charged for two months of Pro service until March 16. This seems incorrect, as the account is currently on the Free plan and I did not request a downgrade.
Could you please review my billing history and clarify why I’m being charged for the Pro plan while my account is set to Free? I would also appreciate a correction or refund if this is a mistake.
Thank you in advance for your assistance.
