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Andres CalderonBD

1/16/2025

Andres Calderon - Hi All,Can someone share or ...

Hi All, Can someone share or point me to documentation on models, which have replaced worksheets. I'm trying to understand the implications of worksheets being depricated and what the differences between them are. https://docs.thoughtspot.com/cloud/latest/deprecation#_deprecated_in_10_4_0_cl...

Steve Halvorson

1/15/2025

Steve Halvorson - Hello Team, I was directed he...

Hello Team, I was directed here by support so I could post my code. I have things working with Sage and working on a Spotter embedded implementation Having 2 issues with Spotter: 1. The image doesn't change when attempting to do this according to their docs. Tried a couple different methods. The iconSpriteUrl under customizations is the parameter to modify for this, correct? 2. The initial worksheet defined in the code doesn't load or work. The other ones work fine. Seems weird that a worksheet ID is required to get this to work initially but then that worksheet doesn't work...

Prathic_BD

1/15/2025

Prathic_BD - Hi Team, I have a question that h...

Hi Team, I have a question that has to do with using the TS: BI Server (https://docs.thoughtspot.com/software/latest/ts-bi-server). We created an answer that queries this source and we are wondering what the latency is for this to update. We simulated an action that should have created an event but when querying with the "Last 1 Hour Filter" we got no events logged. This latency is relevant as we plan on extracting info from this answer on a scheduled basis using the TS Rest API and we want to schedule our call to the API to sync with the latency of the system to avoid redundant api calls with no new info....

Vivek Chandar Joshi

1/15/2025

Vivek Chandar Joshi - Hi Team,I need a bit of ...

Hi Team, I need a bit of help. I want to create a link that captures the dashboard name and ID of the currently open dashboard and sends this information to my page. Could you guide me on how to achieve this? Please have a look on the attached image....

Andy

1/15/2025

Andy - Hi team. We have multi org set up on ou...

Hi team. We have multi org set up on our cluster. i have a number of orgs which i am a member of. Before our cluster was upgraded to v10.5 our embedded application would serve me the Org that i was currently active in our cluster. Post upgrade to 10.5 it seems to be selecting the first Org in my list. Note: we have not hardcoded the org into the embedding...

Shubham

1/14/2025

Shubham - Hi team , one of our customer is usin...

Hi team , one of our customer is using trusted auth. There will be users who needs to be auto created with their first login. I have read about JIT provisioning to create users. But not sure how to apply that or what's the procedure . Do we run this API separately when we have any new user , or is it included as a part of js code itself? Can someone please guide on this ?

ketchup

1/14/2025

chris k - Hi team, since a few days ago, our te...

Hi team, since a few days ago, our team has been getting errors from import tml apis that we haven't experienced before. I will leave details in the thread.

Valhalla

1/13/2025

Hello - I have an embedded liveboard

Hello - I have an embedded liveboard with the react SDK. I want to add a custom action to some visualizations that will open the explore modal with a specific filter open. I'm having trouble finding the proper event to call to make this happen. Is it possible? If so, how should I go about it?

ferg.rose

1/13/2025

ferg.rose - Hi all - running into some render i...

Hi all - running into some render issues with Liveboard embedded React component. Firstly, we get the dual scrollbar issue that others have described (screenshot #1 - see two vertical scrollbars on the right). I found I could solve this using the fullHeight prop (setting it to true), however this now creates an issue with the Spotter input bar rendering way below the chat window (screenshot #2). Even without the fullHeight prop, the Spotter search bar seems to render slightly off the window (screenshot #3). Can someone please advise me on the best way to render and apply styling to the LiveboardEmbed react component in order to avoid these issues? See additional screenshot for the relevant code showing how I am currently rendering and styling the embed. FYI we are on TS version 10.4.0.cl-245....

Maleta

1/10/2025

Maleta - Hello everyone,I'm working on SAML au...

Hello everyone, I'm working on SAML authentication between Auth0 and Thoughtspot. The SSO login functions correctly when accessing our Thoughtspot login page directly. However, when I attempt to use the embedded live view inside the react application (localhost), I encounter an issue where the SSO API returns "The server could not understand the request due to invalid syntax." Does anyone have suggestions on where I might be going wrong?...

Rider[UA]

1/10/2025

eddie__ - Hi,I’m experiencing a problem with ...

Hi, I’m experiencing a problem with background Liveboard content loading. Details:...

Shubham

1/9/2025

Hi team,

Hi team, The customer is experiencing an issue despite having whitelisted localhost. Could someone provide suggestions ? Thank you....

Nađa Bencan Sepic

1/8/2025

Hey team - we opened a ticket already (

Hey team - we opened a ticket already (https://community.thoughtspot.com/s/case/500Uk00000LnIz5IAF/login-fails-with-we-couldnt-complete-your-request). It seems that API calls on your side are failing. Could you please investigate further?

Suvash

1/8/2025

Hey team,

Hey team, When using multi-org, would the different orgs would have different worksheet ids or is it possible to share the same worksheetid with mutiple orgs?...

rumana-hf

1/8/2025

We've noticed that Thoughtspot will be

We've noticed that Thoughtspot will be under maintenance this Saturday. Since we've embedded Thoughtspot we're wondering how we should handle maintenance from our end. We're thinking of displaying an "Under Maintenance" page if the site goes down. But will the site go down during maintenance?

Steffi Schulz

1/7/2025

I hope this is correct channel, but I

I hope this is correct channel, but I need support related an already opened case (https://community.thoughtspot.com/customers/s/case/500Uk00000OC4jd) We have embed an ThoughtSpot liveboard (without any filter) to one of our internal systems where under a specific Tab the liveboard is prefiltering on the specific customer no. which the end user is selecting. Since November now the filtering isn't working correctly even if we haven't done any further development in liveboard and/or the system where it is embedded. I have shared Abhilash today a quick demonstration and he was recording the session how it is connected. Is there a chance you can help me with this issue?...

ThatSpot

1/6/2025

Wanted to revive this modal discussion.

Wanted to revive this modal discussion. Have y'all found a good way to displace the iframe modal into the native modal used by the web app it's embedded in? I have the modal infrastructure for use in our app already. Just not sure how to force it to show in our modal rather than the iFrame one. https://discord.com/channels/1143209406037758065/1299091382065172572...

Stellnox

1/6/2025

Hey everyone, I have questions about

Hey everyone, I have questions about initializing the Thoughtspot SDK. As far as I understand before embedding Liveboards I have to initialize SDK with ```init({ thoughtSpotHost: "https://<hostname>:<port>", authType: <AuthType>,...

rumana-hf

1/6/2025

Hey Team, We have embedded the App using

Hey Team, We have embedded the App using the Visual embed SDK and everything looks ok. However users are able to open the links from the iFrame into a new tab and they are taken to the main thoughtspot application. Is there any way to prevent this or alternatively take the user to our embedded application's URL

Sean

1/5/2025

Hey, having an issue with our embedded

Hey, having an issue with our embedded users. When they click sync nothing happens.

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