Channels
Application for correction (Definition of links)
I use translate.google.com
Look at the picture.
This started with the update: https://discord.com/channels/202199157224636417/270701413972049921/1224528255055564933
This link should be clickable, like other elements in this form. However, as you can see, this is not the case....
Ghost temp bans
How do we get rid of these ghost bans?
For whatever reason I can sit there clicking remove forever and they never disppear....
General Question
How long does it take for a suggestion to be implemented? I submitted a suggestion on the ideas.battlemetrics.com website a long time ago, but I still haven't received a reply to this day. I just wonder what happened to it, it would be nice to see it implemented.
Thank you in advance for a response!...
What happened to the "player log"
Previously, the player log displayed the nickname with which you were on the server at n time
Now it displays the current nickname.
It seemed strange to me because before it worked very conveniently and I would like to know if it is possible to somehow return the display of the nickname with which the person logged into the server at that time, and not his current one. Or find out why it was done.
Or is there perhaps an article somewhere about this that I missed?...
Website infected with Phishing?
My antivirus and Opera has blocked my attempt to access Battlemetrics because it was infected with HTML:Phishing-DCN [Phish]. Is this a false-positive? It happened as i was refreshing my RCON.
Strip steamid inputs in player tab upon RCON search
I notice when I search a SteamID, it will often have a trailing space. Could the web interface auto-strip these inputs? It will fail to search if there is a trailing space.
HLL Server de-ranked
Hello guys
I have a HLL Server and its show a warning message bellow
"Server Rank
This server has been de-ranked and hidden from default server lists. Servers can be de-ranked for reporting an inflated, bugged, incorrect, or fake player count."...
Purchased Battlemetrics RCON through host - going to old IP address
I purchased Battlemetrics RCON through my hosting provider and received an email to activate my subscription. When I follow the process of activation, it connects an OLD IP address which is no longer active (DEAD) instead of the current server IP address. How can I remedy this?
This server has been de-ranked and hidden from default server lists. Servers can be de-ranked for re
How do i get my server re-ranked? I have connected it to my RCON port and stuff i believe, do i just have to wait now?
New RCON commands for squad 7.2
There are a few new commands to do with faction choices when changing a layer, wondering if it would be possible to implement this via the “Set next layer” command on BM
RCON issue
An incorrect RCON Port. (RCON correct.)
Firewall, antivirus, or other security system blocking the connection. (Necessary authorizations and permissions have been granted.)
RCON disabled or misconfigured on server. (RCON enabled and our server does not misconfigured.)
I couldn't find what the problem was. It's been like this for about 1-2 days and we are not getting any connection....
Solution:
solved.
Updating IP Address for Exisiting Server
Hello, I have the subscription to Battlemetrics RCON and am trying to update my server’s IP. I had to switch to another IP so the one that’s set is outdated. When I tried updating it, it gave an error “Server Conflict Changing the IP would result in duplicate servers in our database. Either add the exisiting Server at that Address, or contact us for help.” Am I supposed to create a new server? I don’t want to lose the historical data.
I can’t add a server, it gives an error.
please help me solve the problem with adding a server, I get an error, see screenshot.
Missing Logs
This issue of log lines missing has been around for some time for us but here lately has become more frequent. We are missing actions in our activity log that CRCON is picking up, it has caused some issues with Tickets and investigations. Is there a solution we can do or bug?
Attached is one example of what we are seeing more often from the CRCON log and the BM Log compared....
Weird Ratelimit errors
I keep getting 429 errors at XX:30 or XX:00. I have seen other ratelimit responses and they usually tell you what you exceeded but this one is just a base standard error. I keep sending requests and I always have 280+ ratelimit remaining on requests. There is no query operation running for me which runs on a 30 minute interval and is so intensive that it nukes the entire 300 ratelimit remaining instantly. I don't see what this could be but some weird issue on the BM side. Any insight would be wonderful.
The API key used in these requests is used by other bots and also for viewing the website. However I have not been using the website when these errors have occurred and other bots have not been requesting intensively either. It's always 280+ ratelimit remaining and only at XX:00 or XX:30 does it just get nuked
This specific response data comes from the /servers endpoint....
Server no longer connecting to query.
Last time a query was a day ago, messed with some configs unable to get it to connect.
Solution:
Their is no accurate way to query.
The master lists return 200 servers max at a time.
BM has to wait till your server shows on that list.
We can not force it to, we can not make it appear faster or more accurate/often....
Server RCON Connection Errors
I am attempting to connect my server to BM and everytime I search for the server whether it be by name or IP/Port it does not work. I can gaurentee I am pulling the correct information from the panel any recommendations?
my second server dosent show up in BM
Hey my second Server is not showing up in BM
162.19.126.13:28010 is the serverip
28011 Querry Port
28012 Rcon Port...
Solution:
found the issue, i host the server on ovh
Our server appears 2 times in BattleMetrics.
Hello, I hope you can help me. Our server is displayed twice in BM. I also get the following messages. I am new to BattleMetrics so please help me. The server where the query port is displayed with "failed to respond to query", the other server "server responded to query". I am at a loss.