Do bots count as a user for the minimum threshold required to gain voice xp
I tried staying in vc with another music bot with the setting as minimum user required to gain xp as 1. Im not gaining any exp.
Solution:
bro i just deleted and recreated the channel, it works perfectly now
Achivement cards
Hey hey!
are we able to add achievement cards (separate to level up cards) for reaching certian XP milestones?...
Solution:
Hi. This is not currently a feature, but you’re more than welcome to suggest it in #kiai-suggestions. The closest thing we have are rewards.
Fetch the user's current XP amount
Is there an endpoint I can use to fetch a user's current XP amount? The api docs link does not work. AFAIK the link below has not been working since 23 June
https://api.kiai.app/v2/docs...
Solution:
https://api.kiai.app/v2/(SERVERID)/member/(USERID)
VC XP duplicating
I’m not sure if it’s giving twice the XP or if it’s just logging twice, however it’s still an issue.
Solution:
Haven’t seen it since

voice XP not adding for some members
Some members don't get XP when in VC's
User: 1020040264024330290
Channel: 1386752303154987151
server: 1308993378616344638...
Solution:
Ok, after digging into this more it looks like the user gained 49 XP the first time they were in VC according to our logs, however you might not have noticed because the XP is not added instantly and can take up to 60 seconds before being applied.
However, if you notice that this issue occurs again with a different user please let us know via another support post so we can look into it more....
Can i change XP gain depending on the channel being posted in?
If so how?
Solution:
As of about 3 minutes ago, yes
Threads Not Giving Channel XP Multiplier
yeah pretty much the title explains it 😄
Server ID: 1061360591337426984...
Solution:
@KSMI This should be fixed now!
Importing from Engauge
Engauge is listed as an option to import from, but I'm not sure how to do so. Please can someone help me?
Solution:
[KIAI-395] Members' roles are not assigned the way they should be
I was using anothe bot before it went offline and I switched this one. Thanks, it was a life safer. I managed to successfully transfer the date from that bot to this one.
I've noticed that members hit lvl 10 or 20 and are still stuck with a reward role lower than their actual level
can someone help me understand why that's been happening?...
XP Drop
yeah im afraid you didnt add a /drop permission so everyone in my server just gave themselves 100 million xp by doing /xp drop
xp drop problem
so when i made an xp drop that is big for my server it didnt give them role of being a level 20 as they skipped it to level 23.
User has been in numerous VC since joining our server a week ago but has never been awarded voice XP
Server ID: 1107591886090272790
UserID: 151517974543466497...
Level up messages not popping up in channel
The channel I selected for the level up messages they are not popping up at all and everything is enabled and it shows up fine when I preview it…
how do i make the level up messages go to specifically one channel?
Can’t figure this out
Solution:
Heya @𝓛𝓿𝓼𝓽 👋
You can do this with /settings on the Leveling Settings page...
Are Arcane Imports Possible?
Sorry for making another thread on the same topic, but I see 2 threads from much earlier dates with different results.
Is it possible to import data from arcane in any way other than manually setting XP for everyone in my server?
I have years of progress on Arcane that I don't want to lose by switching off of it. Back then arcane was quite good but now not at all...
Solution:
Sadly as stated in this previous message from Shadow, imports from Arcane are not possible due to their restrictions on their own API access;
https://discord.com/channels/744282929684938844/1301970096142680094/1301970746209468457...
All levels in my server got reset?
Hey, all my users are currently complaining. All the levels in the server for some reason got reset. All the settings too.
Solution:
solved
Leveling & VoiceXP not working with InfiniTea Voice Forge
I've built a "Temp Voice" style system for creating voice channels, however I have some users reporting that when they use these channels, created by InfiniTea, their users are not receiving XP while in them. Is there any requirement for the voice channel such that Kiai can pick up the channels and distribute XP?
Solution:
We can try to get some reproduction steps in the next week or so. We’re launching the feature that directly caused this so hopefully that will generate some feedback to use.
bug
hm
Solution:
Heya @Saywel, sadly we are quite aware of this bug already as we have it listed in;
https://ptb.discord.com/channels/744282929684938844/1368640920203034664...
