Voice XP Bug - Getting HUGE amounts of XP
Hello, today I noticed that after leaving the voice channel after 6 minutes I got about 1700XP, the setting on server is set to give 1xp per minute. This is happening for all users on my server.
Server ID: 732651316374929548
My Discord ID for reference: 307445427089833986...

Voice XP
About every other time a member leaves vc they level up in my server. Not sure what's causing this, it started today.
Voice XP bug
This is a pretty major XP bug i think..
I was in a VC around the same amount of time (5 hours) as this other user "Eavey". However when I left the VC, I only got a few XP. I think this bug is related to the new check for bots in a VC.
I don't really know how to explain this because I do not know what exactly caused this but I do know that I should have received around the same 268 XP as the other user....

reset the voice minutes
i have excessive minutes from some users and since the update i want to clear the list. March and february are ok but "all" is not.
my server id is: 693897990393298975
pd: some users left the server some weeks ago and cant prune the list, it says there is no users to prune...
Solution:
@Cuervo Done
About XP Decay and role rewards
Apologies if this is something simple or not suitable for this channel, I'm not all that bot savvy so I wanted to ask for some help before experimenting. On my server I have three attainable roles, at levels 2, 4 and 6 respectively. I want to set up XP decay so that members can lose those roles if they're not active. So for example, if they attain the level 6 role but later on drop down to level 5 due to XP decay, they lose that role and go back to the level 4 role instead. What would be the (mo...
Kiai not showing remaining channels
For some reason, when i do denylist, it wont show the remaining channels?? any fix?
Solution:
Hi! Have you tried starting to type the name and see if it pops up?

Bug, cannot give XP to people who haven't spoken yet
Kiai has encountered an error while running the xp command
Unknown error:
Invalid prisma.userGuildData.createMany() invocation:
Foreign key constraint violated: UserGuildData_userId_fkey (index)`
...
Solution:
Can you try now? Just pushed an attempted fix but i dont have my test env right now
Some users are getting the right role and some are not.
Some of my users are getting the right role - but some are stuck at a lower role even though their rank is higher. Any idea what could be causing this?
How to remove a role from a reward
When I try to remove it, it makes it where the reward is removed from the reward. I want to delete the reward completely.
Solution:
You're looking for the /rewards remove command @Eclipse

Not letting me change permissions
When I try to use your getting started guide in your docs, I get a 404 error.
Solution:
I fixed it - the bot didn't have access to that channel lol
small bug
I noticed that you can set the minimum amount of experience higher than the maximum amount. This is very strange.
My premium is gone bcs "Reset all"
I reset all progress XP, and why my premium gone ? That's bug ??
Solution:
Looks like itโs active again!

Can't access purchase
Can't access purchase premium in website, I hope dev can fix it thanks ๐ฏ
Solution:
๐ this should be all sorted now. Many thanks for reporting it.
add a background to the Level Up message
Can I add a background to the Level Up message (the image I want)?
Solution:
This would belong in #kiai-suggestions then, I am sorry I was unable to help.
Error code - uMw7C8syY5i5
Honestly idk what this was from as I believe the message was deleted, I didnโt do it specifically either ๐ญ
Solution:
This is related to an XP drop, it looks like the message might have been deleted as it cannot find the message

I needa xp reset for my server ples
Server id is 1190702769259159634
@Shadow is this what you meant by a support ticket...
Solution:
Hey. All records have been deleted for your server. If you encounter any issues, let us know.