Reward message request
Hi ! Following this suggestion https://discord.com/channels/744282929684938844/1393188613805576225/1393188613805576225, I was wondering if it would please be possible to get the reward messages I currently have in my server, as they're currently truncated and I'm not able to get them entirely ? 🙏
Here is my server ID : 1262889320893775923
A PM is fine 🙂 thank you very much !...
Solution:
DMing them to you now!
[KIAI-444] Thumbnail not setting to user avatar
I keep setting {user.avatar} in the thumbnail field but whenever a user levels up, the bot keeps showing my pfp(the person who is setting it up). I am using the /edit level up message
Solution:
@PRIMO the icon fix is out now!
Xp levels, negative multiplier.
Hi, is there a way to add a negative multiplier to spesific levels? Id like to make spesific roles harder to level up than others.
Thanks guys!!!...
Solution:
rank A would receive xp at a normal (1x, provided a different multiplier isn’t acting on them) rate and rank B would get one tenth of the normal xp
Multiplier Command not recognizing my Premium server status
Hi there, I am trying to set up a 2x xp multiplier for this weekend that would run 72 hours. I am getting this error from the screenshot when I try to run it.
Server ID:
1392401308945879051
...Solution:
yep that worked! thank you
Can’t import custom formula
I don’t see the command, was it disabled?
Solution:
@L (he/him) setting a custom formula is here in /settings
XP leveling and the nickname change problem.
I'm having a problem with my bot. It's counting XP and when a user levels up, it automatically changes their nickname. I've tried everything but can't figure out how to turn it off. I want it to keep counting XP and sending notification posts, but I don't want it to change usernames. How can I set this up? I would be very grateful for any advice.
Server ID 810504700705243189...
All known bugs/issues;
All known @Kiai bugs/issues;
XP Decay- XP decay is not working as intended when it comes to re-assigning roles. ...
Incorrect/weird/no voice XP awarded issues
Not sure what happened here, 2x 5xp awards rather then 740ish xp expected
Server id: 1107591886090272790
Chan id: 1401371285769949277
User ID: Jed 550142606810808380...
Leaderboard + Level Up Messages
i have my settings in my server set to have weekly leaderboards enabled and the start of the week is monday enabled. i thought this would post a weekly leaderboard every monday. is this not the case? if so, is there a way to have the leaderboard automatically post each week?
also: i set up a level up message to be sent every 10 levels (ex. lvl 10, lvl 20, lvl 30, etc). however, the bot still sends a level up message at each individual level that a person reaches, and it pings them. this is very annoying for some people. i would like for there to only be level up pings every 10 levels, which is when members will receive a new role reward. is this possible?...
Solution:
Hey there! The level-up messages can be disabled in
As far as the auto-leaderboard, it will create a singular embed that it will update weekly if that is what is selected. I do not currently believe there is a way for the embed to be posted weekly....
/settings
then selecting Leveling Settings
then the option will be there: Send Level-up Messages
You can add custom level up message as a reward to each 10 levels (/reward add message
)As far as the auto-leaderboard, it will create a singular embed that it will update weekly if that is what is selected. I do not currently believe there is a way for the embed to be posted weekly....
[KIAI-395, 430] XP Decay wrongly demoting members or assigning lower roles
I'm assuming this is one of the bugs that are already being worked on but I'll just report and describe it in case it helps.
My server has role rewards at levels 2, 4 and 6. XP Decay is set to remove 4 XP per week.
After Decay happened this morning, even though nobody's actual level dropped, all users who were level 2 lost their role reward, all users who were level 4 were demoted to the level 2 role, all users who were level 6 were demoted to the level 4 role. Interestingly, all users who were level 7 or up kept their level 6 role, but were also assigned the level 4 role and ended up with both. No users are currently level 5. From what I know this has not happened before....
[KIAI-395] Old level rewards
Heya, so I've had to rebuild our level system a few times, this has resulted in some users having multiple leveling reqard roles when they should only have one. Is there a way to almost "refresh" the system so people only have the reward role for the level they have?
Reward Role not applying if user skips level
Hey again, I have noticed something that maybe I have misconfigured or you have a suggestion to resolve.
Let's say I have a user in a VC for a few hours and they gain enough XP to advance multiple levels. I have a role reward for level 5:
Expectation: If a user was at level 4 and gets enough XP to advance to Level 6, Kiai should give level 5 reward to user...
Error message
Error ID: 7b2ArjVv56Z2
Hey, when one of my users tries to check rank, this is what happens....
Solution:

Level cap?
Can I cap a level number in my server? For example, I don’t want members of my server to exceed level five.
Solution:
Yes. This is in
/settings
command under “Message XP”. It’s called “Level Cap”When logging into the website to pay for premium, no options exist
Hey there! I was looking at this bot to be the primary exp system for my server and wanted the Whitelabel as well, however after logging into https://www.kiai.app/premium -- it tells me to select a server but no options are available
Solution:
looks like kicking and readding it worked
Voice XP is not working
Hello, I just created a server and added the bot. Me and 3 other people in normal state have been in VC, but we have not gained Voice XP.
1. I have voice XP enabled.
2. I do not have the VC channels in the denylist
3. I can confirm Kiai has permissions to view channel....
Solution:
@WormWizard It looks like Kiai does not have the "Connect" permission for the channel ID you gave us. Could you grant Kiai that permission?
Do bots count as a user for the minimum threshold required to gain voice xp
I tried staying in vc with another music bot with the setting as minimum user required to gain xp as 1. Im not gaining any exp.
Solution:
bro i just deleted and recreated the channel, it works perfectly now
Achivement cards
Hey hey!
are we able to add achievement cards (separate to level up cards) for reaching certian XP milestones?...
Solution:
Hi. This is not currently a feature, but you’re more than welcome to suggest it in #kiai-suggestions. The closest thing we have are rewards.
Fetch the user's current XP amount
Is there an endpoint I can use to fetch a user's current XP amount? The api docs link does not work. AFAIK the link below has not been working since 23 June
https://api.kiai.app/v2/docs...
Solution:
https://api.kiai.app/v2/(SERVERID)/member/(USERID)