Random Penalty for no reason

so i want to get started playing val after a long day all of a sudden i have a penalty.

it said i afk my last match but i didnt, it was yesterday.

i got an hour ban and i dont know what to do.

wait? no i dont have much time to play. i have to sleep for frickin tommorow school.

okay, i can play the next day but i want this issue to be resolve before someones gets it too.