Why can't I activate the extension from my Twitch Dashboard?
This is a bug with Twitch and certain web browsers and devices. Until Twitch addresses the issue, please try activating the Overlay Expert Twitch Extension using the following browsers/devices:
- Chrome Desktop
- Chrome Android
- PS/Xbox Browser
- Opera iOS
If you are using a mobile browser, try enabling Desktop mode.
If that does not work, try disabling all browser extensions, ad blockers, and antivirus software.
If that still does not work:
1. Open Chrome Desktop
2. Open Chrome menu > More Tools > Developer Tools
3. In DevTools, open the Console tab
4. Try activating the Twitch Extension
5. Take a screenshot of the DevTools window and post it in #community-chat.
See https://github.com/twitchdev/issues/issues/523 for more information.
- Chrome Desktop
- Chrome Android
- PS/Xbox Browser
- Opera iOS
If you are using a mobile browser, try enabling Desktop mode.
If that does not work, try disabling all browser extensions, ad blockers, and antivirus software.
If that still does not work:
1. Open Chrome Desktop
2. Open Chrome menu > More Tools > Developer Tools
3. In DevTools, open the Console tab
4. Try activating the Twitch Extension
5. Take a screenshot of the DevTools window and post it in #community-chat.
See https://github.com/twitchdev/issues/issues/523 for more information.
