CA
rival-black

ERR_CERT_AUTHORITY_INVALID

When using Apify Proxy, I've started to randomly get an ERR_CERT_AUTHORITY_INVALID error when trying to visit any site. I had something running consistently on Friday of last week and tried running the exact same build today, and am now getting ERR_CERT_AUTHORITY_INVALID when trying to use my Actor. I've tried changing the site it's trying to visit and it seems to be happening for any website. Is this something to do with the set of proxies available? Or potentially tied to my account? I'm really not sure where to start as I haven't changed anything and now seem to be blocked by this error. Any help you can provide would be great, thanks!
12 Replies
xenial-black
xenial-black3y ago
This is probably the restricted residential proxy. What is your configuration?
rival-black
rival-blackOP3y ago
I believe it is yep. Configuration is:
const proxyConfiguration = await Actor.createProxyConfiguration({
countryCode: 'US',
groups: ['RESIDENTIAL']
});
const proxyConfiguration = await Actor.createProxyConfiguration({
countryCode: 'US',
groups: ['RESIDENTIAL']
});
Will the restricted residential proxy only sometimes run into this issue?
xenial-black
xenial-black3y ago
Only a small list of sites are permitted. We are now working on implementing more providers that will not have this issue.
rival-black
rival-blackOP3y ago
Thanks for the reply and info! One quick follow up, I’m a bit unsure on how it was working correctly before. Is there a chance that I was somehow accessing the unrestricted residential proxy?
xenial-black
xenial-black3y ago
Drop me a message with your user ID/email
rival-black
rival-blackOP3y ago
Will do, thanks! Hey there! Just following up on this, sent a DM with that info - let me know if you need any other information
MEE6
MEE63y ago
@Twitty just advanced to level 1! Thanks for your contributions! 🎉
xenial-black
xenial-black3y ago
I'm sorry, I cannot provide this for free accounts. But we will have a unrestricted proxy option very soon.
rival-black
rival-blackOP3y ago
Thanks for the response! I’m actually looking to move to a paid account, but am not sure what functionality or tier I need to pay for to get the proxies working the way they were originally. Is there a way to identify that? If so, I would definitely sign on as a customer!
xenial-black
xenial-black3y ago
Please wait until 14th, we will be implementing other provider should resolve this problem and then I will give you a free test
rival-black
rival-blackOP3y ago
Awesome sounds great, thank you! Hi there! Just following up on this, did this update end up being released?
xenial-black
xenial-black3y ago
Yes, try it up now pls

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