I can't get past the captcha verification stage
I've downloaded the portable version, linked my Epic account, and can see the games in my library, but the Epic store tab keeps asking for Captcha verification. Even though I chose the photos I should choose, I can't get past that stage.
9 Replies
rare-sapphire•3y ago
I have the same issue, whenever I complete a captcha in egs, it says "Failed to challenge captcha, please try again later."
rare-sapphire•3y ago
fascinating-indigo•3y ago
I logged out (because something was not working correctly, and usually logging out and back in has beneficial effects) and now can't log in either, always fails at the captcha verification step.
rare-sapphire•3y ago
still having this issue, here's a repro video
rare-sapphire•3y ago
anything else i could supply to help debug this issue?
harsh-harlequin•3y ago
Update heroic
rare-sapphire•3y ago
@OOOOOF123 I upgraded to the latest version (2.7.1 hotfix #1) and still have the exact same issue. What else can I do to help debug?
harsh-harlequin•3y ago
yeah apparently it's still broken
it's going to get fixed later
rare-sapphire•3y ago
is this the correct tracking issue? https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/issues/2674
GitHub
HL 2.7.1 Hotfix. Epic-Captcha answers always wrong. · Issue #2674 ·...
Describe the bug i try to login into my epic account, but regardless what i do, the given answers are always wrong. Add logs no log Steps to reproduce try to login Expected behavior to login Screen...