HGL
conscious-sapphire

Heroic games won't update any games

Today I've tried to update Fall Guys, but Heroic cancels it after progressing through 0%
18 Replies
CommandMC
CommandMC3y ago
Please include Heroic's log file as described in the FAQ (#:pushpin: Read Me First | Frequently Asked Questions)
conscious-sapphire
conscious-sapphireOP3y ago
CommandMC
CommandMC3y ago
That's the game's log file, not the general Heroic log (which is required in this case)
conscious-sapphire
conscious-sapphireOP3y ago
oh okay
conscious-sapphire
conscious-sapphireOP3y ago
CommandMC
CommandMC3y ago
Alright, there we go According to that log, what exactly happened when updating the game is stored in this other log file: /home/auser/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/0a2d9f6403244d12969e11da6713137b.log
conscious-sapphire
conscious-sapphireOP3y ago
CommandMC
CommandMC3y ago
When installing the game, where did you install it to?
conscious-sapphire
conscious-sapphireOP3y ago
to an external hard drive tbh in the same of my installation but in a diferent partition
CommandMC
CommandMC3y ago
That was my suspicion, those can be problematic with the Flatpak version of Heroic (what you're using there) Do you know the mount point (exact path) of that hard drive/partition?
conscious-sapphire
conscious-sapphireOP3y ago
yes. /mnt/hddhcp the game path is at /mnt/hddhcp/Games/Linux/FallGuys tbh, is it common to the path be /run/user/1000/doc/16b276a5/Linux/FallGuys?
CommandMC
CommandMC3y ago
Right, that's your issue then. Heroic does not have access to this path by default, so when installing it, you essentially gave it temporary access (which is now no longer granted) - Uninstall the game from Heroic (it won't actually remove your game files) - Use Flatseal (or the Flatpak command line if you're comfortable with it) to grant Heroic access to /mnt/hddhcp - Import the game, then verify-and-repair it (3-dot menu in the top-right of the game page)
conscious-sapphire
conscious-sapphireOP3y ago
i see should i remove the prefix?
CommandMC
CommandMC3y ago
Prefix is unrelated, you can keep it (or delete it, doesn't really matter for this game) To clarify: Your Wineprefix stores configuration data and save files for this one game. Since Fall Guys pulls all of its data from the cloud when launching it, keeping/deleting the prefix doesn't matter
conscious-sapphire
conscious-sapphireOP3y ago
still, what about winetricks for example
conscious-sapphire
conscious-sapphireOP3y ago
i've found out that the issue was that the partition where the game was stored was acting like readonly for some reason. the issue was fixed, but now i get this error
CommandMC
CommandMC3y ago
Could you confirm that the same issue also happens if the game isn't stored on this additional partition?
conscious-sapphire
conscious-sapphireOP3y ago
no

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