Epic Login does not work

B

brilliant-lime•4/1/23, 11:43 AM

Which heroic version?

B

brilliant-lime•4/1/23, 11:44 AM

Also provide logs.
And read this: 🆘-supportRead Me First | Frequently Asked Questions

D

developed-peachOP•4/1/23, 5:14 PM

Somehow I figured out hahaha

D

developed-peachOP•4/1/23, 5:14 PM

Thank you for your time we can close the ticket

A

awake-maroon•4/2/23, 5:53 AM

can you share what you did? might help others

D

developed-peachOP•4/2/23, 7:12 AM

I installed HyperPlay then it shows there that I was logged in, then I just downloaded the game and installed the last proton update and that was about it

B

brilliant-lime•4/2/23, 7:28 AM

It feels like you used a old heroic version

B

brilliant-lime•4/2/23, 7:28 AM

Where the login broke because of epic. Hyper play should not use anything different compared to heroic

D

developed-peachOP•4/2/23, 7:29 AM

should I sent the log from heroic?

D

developed-peachOP•4/2/23, 7:29 AM

@Nocccer

B

brilliant-lime•4/2/23, 7:29 AM

Actually i need the version?

D

developed-peachOP•4/2/23, 7:30 AM

(09:28:59) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(09:28:59) INFO:    [Legendary]:       Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(09:28:59) INFO:    [Gog]:             GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(09:28:59) INFO:    [Backend]:         

Heroic Version: 2.3.9 Brook
Legendary Version:  0.20.26 Dark Energy
OS: Pop KERNEL: 6.2.6-76060206-generic ARCH: x64
CPU: Intel Core™ i5-9400F @2.9 GOVERNOR: powersave
RAM: Total: 15.56 GiB Available: 11.43 GiB
GRAPHICS: GPU0: NVIDIA GeForce GTX 1050 Ti VRAM: 4096MB DRIVER: 525.89.02 
PROTOCOL: x11

(09:29:00) WARNING: [Backend]:         Protocol already registered.
(09:29:00) INFO:    [Frontend]:        Refreshing Library
(09:29:00) INFO:    [Legendary]:       Refreshing library...
(09:29:00) INFO:    [Legendary]:       Refreshing Epic Games...
(09:29:01) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list
(09:29:02) INFO:    [Legendary]:       Updating game list
(09:29:02) INFO:    [Legendary]:       Game List Updated
(09:29:03) INFO:    [Backend]:         Downloaded Winetricks
(09:29:03) INFO:    [Legendary]:       Checking for game updates: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:03) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:04) INFO:    [Legendary]:       Found 0 game(s) to update
(09:29:04) INFO:    [Gog]:             Found 0 game(s) to update

(09:28:59) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(09:28:59) INFO:    [Legendary]:       Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(09:28:59) INFO:    [Gog]:             GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(09:28:59) INFO:    [Backend]:         

Heroic Version: 2.3.9 Brook
Legendary Version:  0.20.26 Dark Energy
OS: Pop KERNEL: 6.2.6-76060206-generic ARCH: x64
CPU: Intel Core™ i5-9400F @2.9 GOVERNOR: powersave
RAM: Total: 15.56 GiB Available: 11.43 GiB
GRAPHICS: GPU0: NVIDIA GeForce GTX 1050 Ti VRAM: 4096MB DRIVER: 525.89.02 
PROTOCOL: x11

(09:29:00) WARNING: [Backend]:         Protocol already registered.
(09:29:00) INFO:    [Frontend]:        Refreshing Library
(09:29:00) INFO:    [Legendary]:       Refreshing library...
(09:29:00) INFO:    [Legendary]:       Refreshing Epic Games...
(09:29:01) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list
(09:29:02) INFO:    [Legendary]:       Updating game list
(09:29:02) INFO:    [Legendary]:       Game List Updated
(09:29:03) INFO:    [Backend]:         Downloaded Winetricks
(09:29:03) INFO:    [Legendary]:       Checking for game updates: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:03) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:04) INFO:    [Legendary]:       Found 0 game(s) to update
(09:29:04) INFO:    [Gog]:             Found 0 game(s) to update

(09:28:59) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(09:28:59) INFO:    [Legendary]:       Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(09:28:59) INFO:    [Gog]:             GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(09:28:59) INFO:    [Backend]:         

Heroic Version: 2.3.9 Brook
Legendary Version:  0.20.26 Dark Energy
OS: Pop KERNEL: 6.2.6-76060206-generic ARCH: x64
CPU: Intel Core™ i5-9400F @2.9 GOVERNOR: powersave
RAM: Total: 15.56 GiB Available: 11.43 GiB
GRAPHICS: GPU0: NVIDIA GeForce GTX 1050 Ti VRAM: 4096MB DRIVER: 525.89.02 
PROTOCOL: x11

(09:29:00) WARNING: [Backend]:         Protocol already registered.
(09:29:00) INFO:    [Frontend]:        Refreshing Library
(09:29:00) INFO:    [Legendary]:       Refreshing library...
(09:29:00) INFO:    [Legendary]:       Refreshing Epic Games...
(09:29:01) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list
(09:29:02) INFO:    [Legendary]:       Updating game list
(09:29:02) INFO:    [Legendary]:       Game List Updated
(09:29:03) INFO:    [Backend]:         Downloaded Winetricks
(09:29:03) INFO:    [Legendary]:       Checking for game updates: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:03) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:04) INFO:    [Legendary]:       Found 0 game(s) to update
(09:29:04) INFO:    [Gog]:             Found 0 game(s) to update

(09:28:59) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(09:28:59) INFO:    [Legendary]:       Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(09:28:59) INFO:    [Gog]:             GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(09:28:59) INFO:    [Backend]:         

Heroic Version: 2.3.9 Brook
Legendary Version:  0.20.26 Dark Energy
OS: Pop KERNEL: 6.2.6-76060206-generic ARCH: x64
CPU: Intel Core™ i5-9400F @2.9 GOVERNOR: powersave
RAM: Total: 15.56 GiB Available: 11.43 GiB
GRAPHICS: GPU0: NVIDIA GeForce GTX 1050 Ti VRAM: 4096MB DRIVER: 525.89.02 
PROTOCOL: x11

(09:29:00) WARNING: [Backend]:         Protocol already registered.
(09:29:00) INFO:    [Frontend]:        Refreshing Library
(09:29:00) INFO:    [Legendary]:       Refreshing library...
(09:29:00) INFO:    [Legendary]:       Refreshing Epic Games...
(09:29:01) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list
(09:29:02) INFO:    [Legendary]:       Updating game list
(09:29:02) INFO:    [Legendary]:       Game List Updated
(09:29:03) INFO:    [Backend]:         Downloaded Winetricks
(09:29:03) INFO:    [Legendary]:       Checking for game updates: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:03) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(09:29:04) INFO:    [Legendary]:       Found 0 game(s) to update
(09:29:04) INFO:    [Gog]:             Found 0 game(s) to update

B

brilliant-lime•4/2/23, 7:30 AM

But log is probably worth aswell

B

brilliant-lime•4/2/23, 7:30 AM

Yes totally out of date version

B

brilliant-lime•4/2/23, 7:30 AM

2.3.9

D

developed-peachOP•4/2/23, 7:30 AM

That makes sense, should I update it?

B

brilliant-lime•4/2/23, 7:30 AM

Logging broke at 2.4 or 2.5 and was fixed in 2.5.2

B

brilliant-lime•4/2/23, 7:31 AM

Yes we are already on 2.6 and 2.7 is around the corner

D

developed-peachOP•4/2/23, 7:32 AM

Sorry for my silly question but how do I update it?

B

brilliant-lime•4/2/23, 7:32 AM

What os ?

B

brilliant-lime•4/2/23, 7:32 AM

Probably on linux best way is flatpak because you get auto updates

Ddeveloped-peach Login and External login both of them does not work on my end, I do not understa...

D

developed-peachOP•4/2/23, 7:33 AM

Pop Os

B

brilliant-lime•4/2/23, 7:33 AM

Reinstall heroic via flatpak

D

developed-peachOP•4/2/23, 7:33 AM

Alright

B

brilliant-lime•4/2/23, 7:33 AM

Should be available in the popshop

B

brilliant-lime•4/2/23, 7:33 AM

Make sure to remove the old version

D

developed-peachOP•4/2/23, 7:33 AM

D

developed-peachOP•4/2/23, 7:33 AM

I think I downloaded from github releases

B

brilliant-lime•4/2/23, 7:34 AM

Yes you can also download the deb package again and update

B

brilliant-lime•4/2/23, 7:34 AM

Prpblem is you need to manually update

B

brilliant-lime•4/2/23, 7:34 AM

Do you already have game installed ?

D

developed-peachOP•4/2/23, 7:34 AM

Yeah I already downloaded the game

D

developed-peachOP•4/2/23, 7:34 AM

and I was playing today

B

brilliant-lime•4/2/23, 7:35 AM

Just one ?

D

developed-peachOP•4/2/23, 7:35 AM

Yes thats the only game I play

B

brilliant-lime•4/2/23, 7:35 AM

Ok so delete heroic via

sudo apt remove heroic

sudo apt remove heroic

B

brilliant-lime•4/2/23, 7:35 AM

Then install heroic via pop shop

D

developed-peachOP•4/2/23, 7:35 AM

awesome

D

developed-peachOP•4/2/23, 7:35 AM

Thank you Noccer

B

brilliant-lime•4/2/23, 7:36 AM

If you start heroic voa flatpak you don't see any game imported

B

brilliant-lime•4/2/23, 7:36 AM

You can just press on the one game you played press install and there should be a button to import the game

B

brilliant-lime•4/2/23, 7:37 AM

What game is it? You might need to save your save files before

Bbrilliant-lime What game is it? You might need to save your save files before

D

developed-peachOP•4/2/23, 7:37 AM

It's called Rocket League

Ddeveloped-peach It's called Rocket League

B

brilliant-lime•4/2/23, 7:37 AM

Ok nothing todo. They have there own save cloud system

D

developed-peachOP•4/2/23, 7:39 AM

Sounds great

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