New Install Seems to be Working, but no files in UPLOAD_LOCATION after first backup
Using Portainer, running on Win11. Stack comes up OK. Able to create the admin user. Installed the Android app on my phone and backed up 'recent' photos.
The backup appeared to have succeeded and appear on the web UI as well as within the Android App. Created an album and added some of those photos to the album.
So far, so good.
However, when I look at the filesystem at the configured UPLOAD_LOCATION, there are no files there.
Is that expected? As a new user, I'm not quite sure what to expect. I presumed that uploaded files would be present in the UPLOAD LOCATION using the folder structure as dictated by the Storage Template (which I left as default).
What should I look for?
19 Replies
Can you share the detail of the compose file and the .env?
Also can you provide the logs of the server and microservices container?
Maybe send a screenshot of the upload location and well
Here is the compose file used in Portainer
The stack.env file
screen shot of my upload location

Log of server:
Can you connect to the container and run ls?
Or run docker volume ls?
Log of microservice:
which container?
The server

empty
Go to the library folder
Yes, there are files in there, organized as expected per the Storage Template
You should see those 4 folders though.
What if you run ls -l in that top folder
I assume it does they are owned by root
yes they are
Can you see the size of the share? Maybe it is a permission thing and your just can't see them
On the host side

Everything looks fine. The fact that stuff is in the library is good and that the web is working. Not sure why they don't show up in windows explorer. Possibly a permission or visibility thing.