New Install Seems to be Working, but no files in UPLOAD_LOCATION after first backup

Using Portainer, running on Win11. Stack comes up OK. Able to create the admin user. Installed the Android app on my phone and backed up 'recent' photos. The backup appeared to have succeeded and appear on the web UI as well as within the Android App. Created an album and added some of those photos to the album. So far, so good. However, when I look at the filesystem at the configured UPLOAD_LOCATION, there are no files there. Is that expected? As a new user, I'm not quite sure what to expect. I presumed that uploaded files would be present in the UPLOAD LOCATION using the folder structure as dictated by the Storage Template (which I left as default). What should I look for?
19 Replies
Alex Tran
Alex Tran3y ago
Can you share the detail of the compose file and the .env? Also can you provide the logs of the server and microservices container?
jrasm91
jrasm913y ago
Maybe send a screenshot of the upload location and well
clrudolphi
clrudolphiOP3y ago
Here is the compose file used in Portainer
clrudolphi
clrudolphiOP3y ago
The stack.env file
clrudolphi
clrudolphiOP3y ago
screen shot of my upload location
No description
clrudolphi
clrudolphiOP3y ago
Log of server:
jrasm91
jrasm913y ago
Can you connect to the container and run ls? Or run docker volume ls?
clrudolphi
clrudolphiOP3y ago
Log of microservice:
clrudolphi
clrudolphiOP3y ago
which container?
jrasm91
jrasm913y ago
The server
clrudolphi
clrudolphiOP3y ago
No description
clrudolphi
clrudolphiOP3y ago
empty
jrasm91
jrasm913y ago
Go to the library folder
clrudolphi
clrudolphiOP3y ago
Yes, there are files in there, organized as expected per the Storage Template
jrasm91
jrasm913y ago
You should see those 4 folders though. What if you run ls -l in that top folder I assume it does they are owned by root
clrudolphi
clrudolphiOP3y ago
yes they are
jrasm91
jrasm913y ago
Can you see the size of the share? Maybe it is a permission thing and your just can't see them On the host side
clrudolphi
clrudolphiOP3y ago
No description
jrasm91
jrasm913y ago
Everything looks fine. The fact that stuff is in the library is good and that the web is working. Not sure why they don't show up in windows explorer. Possibly a permission or visibility thing.

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