Rat Rig Community [Unofficial]•3y ago

RatOs upgrade to v2.x mainsail issue

My Setup:
RPi4
BTT octopus 1.1

I’m trying to upgrade the RatOS to the latest state.

I’m starting from version 1.1 see snapshot of the update manager
I’m writing a new 16GB card with balende etcher for Ratos 2.x (I’ve the same end result with other SD cards that I’ve tried)
When I go through the configuration process I can see that klipper and moonraker are online/green.
When I go to the controlboard, I get the message to flash the new firmware
I tried both options, manual and automatically, and they are both successful
But after this step and when I need to go to the mainsail configuration, I only get the the message ‘initializing’ with a running progress bar (I’ ve left this for a couple of hours) with out ability to start the configuration.
When I go back to Ratos.local/configurator I do notice that klipper is red/offline and this happens , I guess after I go to the mainsail part
Any one any idea how to solve this? I would appreciate any feedback

Ps:I’ve tried both releases of version 2.x

And now I’m back using version 1 for the time being.

VVannue My Setup: RPi4 BTT octopus 1.1 I’m trying to upgrade the RatOS to the latest st...

miklschmidt•4/27/23, 11:06 AM

Do you have 2 pi's using the same hostname?

miklschmidt•4/27/23, 11:06 AM

Also, in Mainsail try ctrl + shift + r (force reload, ie, ignore cache)

miklschmidt•4/27/23, 11:07 AM

And i just noticed it looks like you're on an iPad, in that case, try private browsing after flashing 2.0.

miklschmidt•4/27/23, 11:09 AM

Pretty sure this is just a browser caching issue.

VannueOP•4/27/23, 7:57 PM

No I only have 1 pi. De snapshots are taken from 2 different systems. I’ll check out on Saturday what the outcome is of the forced reload action

VannueOP•5/1/23, 5:17 PM

@miklschmidt thank for the suggestions but this didn’t work out for me. I’ve tried this one more with 2 different sd cards and 2 pc’s to login remote on the RPi, everytime i see that the klipper bulb is changing from green(fresh burned Sd card) to red after checking the Octopus firmware.
Perhaps I did overlook something but I don’t have an idea. Any tips are welcome

VVannue @miklschmidt thank for the suggestions but this didn’t work out for me. I’ve tri...

miklschmidt•5/1/23, 5:23 PM

thank for the suggestions but this didn’t work out for me. I’ve tried this one more with 2 different sd cards and 2 pc’s to login remote on the RPi, everytime i see that the klipper bulb is changing from green(fresh burned Sd card) to red after checking the Octopus firmware.

It's supposed to restart klipper here.

However, I have seen a situtation where the version checking was done before klipper had compiled some internal files and then it wouldn't work afterwards. (if you already had a flashed octopus for example). One thing you can try is wait 5-10 minutes after connecting to wifi before you go through the board flashing process.

You can also try to recover from your current situation by running this:

rm -f ~/home/pi/klipper/klippy/chelper/c_helper.so
sudo systemctl restart klipper

rm -f ~/home/pi/klipper/klippy/chelper/c_helper.so
sudo systemctl restart klipper

Then it should come back up.

I don't think that's the reason you're getting a loading screen in mainsail though, but it's worth a shot.

VannueOP•5/1/23, 5:37 PM

Thanks. I’l give it a try later this week

VannueOP•5/6/23, 8:00 AM

@miklschmidt i’ve tried your suggestions but I can’t get klipper in an online state after setting up the wifi connection. Even if I try to remote SSH restart klipper. I’ve tried it also with the latest beta

VVannue @miklschmidt i’ve tried your suggestions but I can’t get klipper in an online st...

miklschmidt•5/6/23, 9:35 AM

post your klippy.log from /home/pi/printer_data/logs/klippy.log

VannueOP•5/6/23, 2:33 PM

@miklschmidt herby the logs

VVannue @miklschmidt herby the logs

miklschmidt•5/6/23, 2:35 PM

From those klipper seems to be working fine this morning.

miklschmidt•5/6/23, 2:35 PM

But please upload the entire file, the majority of those screenshots is just configuration.

VannueOP•5/7/23, 5:56 PM

@miklschmidt herby the requested log

klippy.log72.93KB

VVannue @miklschmidt herby the requested log

miklschmidt•5/7/23, 7:20 PM

according to your log, everything is running fine. Is the infinite loading mainsail screen still your issue? At this point I think it's a browser issue.

Mmiklschmidt according to your log, everything is running fine. Is the infinite loading mains...

VannueOP•5/8/23, 6:45 AM

Correct. I’ve used firefox & safari, both with or without private mode, I can’t get out if this loading mode. I do see that the header is showing “ERROR” on the tabs

VVannue Correct. I’ve used firefox & safari, both with or without private mode, I can’t ...

miklschmidt•5/8/23, 9:33 AM

All on your tablet? Do you have a PC you can try? A phone?

Mmiklschmidt All on your tablet? Do you have a PC you can try? A phone?

VannueOP•5/8/23, 2:29 PM

I’ve tried this on my MAC osx, a win10 PC and tablet with the same odd result.

VVannue I’ve tried this on my MAC osx, a win10 PC and tablet with the same odd result.

miklschmidt•5/8/23, 4:11 PM

That is very strange. I have never heard of this problem before, it seems to be mainsail related, but just for you.. for some reason.

Can you try: http://my.mainsail.xyz/ and then add your printers local address there?

Mainsail

Mainsail is the popular web interface for Klipper.

miklschmidt•5/8/23, 4:11 PM

Alternatively http://app.fluidd.xyz/#/

fluidd

The Klipper web interface for managing your 3d printer

Mmiklschmidt That is very strange. I have never heard of this problem before, it seems to be ...

VannueOP•5/18/23, 11:15 AM

It needs a password of which I can't find. Thank you alredy for the support Mikl. I'm going to wait 1 or 2 iterations of version 2,x before taking another attemp.

VVannue It needs a password of which I can't find. Thank you alredy for the support Mikl...

miklschmidt•5/18/23, 12:26 PM

Password?

VannueOP•7/23/23, 1:19 PM

Just a question @miklschmidt . If upgrading from v1.2 to 2.0.2. Should I disconnect all wires except power + usb. Put in a formatted sd card, when I click on flash BTT card automatically? As i assume that I can just leave in all wires etc and just pres auto flash over flash manual.

VVannue Just a question @miklschmidt . If upgrading from v1.2 to 2.0.2. Should I disconn...

miklschmidt•7/23/23, 1:21 PM

Your board is already flashed so you can jut skip the configurator part after the wifi

miklschmidt•7/23/23, 1:21 PM

And yeah you can also just auto flash it, although it shouldn't be necessary if it's up to date

VannueOP•7/23/23, 3:01 PM

Okay. Thank you. Then I’ll try that one later this week. As the system keeps giving me errors when trying to go to mainsail in Step 3

Mmiklschmidt And yeah you can also just auto flash it, although it shouldn't be necessary if ...

VannueOP•7/23/23, 3:48 PM

That’s not working as it should be. I received an error message that the board was stil in the dfu mode. But if I did a refresh I could continue to step 3

RatOs upgrade to v2.x mainsail issue

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