Can't login using standard Epic Games login method

When trying to log into Epic Games, I get an error message with something like "Incorrect response" and an ID. I have to translate that from German, which might be the reason it might not resemble the exact text it would show in English. This issue occurs in Heroic and even through my browser, with a normal login. I cannot log in at all. I even tried it without any firewall enabled, but it didn't help. Anyone else with this issue?
6 Replies
sunny-green
sunny-green•3y ago
Try another login method to see if thatll work It worked for me
genetic-orange
genetic-orangeOP•3y ago
I only have my Epic Account. I haven't connected it to Steam or anything else.
foreign-sapphire
foreign-sapphire•3y ago
try alternative login
harsh-harlequin
harsh-harlequin•3y ago
I'm having this exact same issue - created a post about it as well. "Issues logging into Epic via Heroic Games launcher on Steam Deck"
adverse-sapphire
adverse-sapphire•3y ago
Same issue. I'm going to try to log in on my browser and link my Google account to see if I can use that, but epic games log in isn't working through the app I was able to sign in on browser and hook my Google account interesting... so it seemed to let me log in on Heroic with my google accnt, but now it's given me this error An error has occurred! Try to Logout and Login on your Epic account. [cli] INFO: Logging in...[Core] INFO: Trying to re-use existing login session...[cli] INFO: Getting game list... (this may take a while)[Core] INFO: Fetching metadata for 72 app(s).Traceback (most recent call last): File "legendary/cli.py", line 3061, in <module> File "legendary/cli.py", line 2972, in main File "legendary/cli.py", line 206, in list_games File "legendary/core.py", line 511, in get_non_asset_library_items File "legendary/api/egs.py", line 229, in get_library_items File "requests/models.py", line 1021, in raise_for_status requests.exceptions.HTTPError: 500 Server Error: Internal Server Error for url: https://library-service.live.use1a.on.epicgames.com/library/api/public/items?includeMetadata=True [368] Failed to execute script 'cli' due to unhandled exception! well, it hasn't stopped the launcher from behaving normally so... 🤷 the initial problem of the normal epic log in not working still stands
extended-yellow
extended-yellow•3y ago
that 500 error is a server side error, not sure if we can do anything about it, we don't really know what the error is with that information

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