Vial not recognizing my Frog TKL PCB

Hello. I am using a Apollo88H-T-SC F13 PCB. I am trying to fix the key maps but Vial is not recognizing my PCB. Every time I pick the Frog PCB, it says that I need to up date my Vial. I have uninstalled and re-installed Vial multiple times to no avail. Is there a way for me to use VIA instead of VIAL? Any help is greatly appreciated. Thanks in advance.
10 Replies
h0tr0d
h0tr0d13mo ago
You should be using VIA. It should recognize it right away in VIA. If not, try updating it to the newest firmware using qmk and load in the json into via after enabling design mode. https://discord.com/channels/743801649377574924/811452141570752523/1099846788057411684
SIMPaulton24
SIMPaulton2413mo ago
i have tried so many times with via and it still doesnt recognize it. will try the loading in with Json file
bed
bed13mo ago
are you using via desktop or browser
SIMPaulton24
SIMPaulton2413mo ago
hey sorry this is so late. i totally forgot about this issue. i am using the desktop Via
bed
bed13mo ago
use browser via desktop outdated
SIMPaulton24
SIMPaulton2413mo ago
i'll try that right now. do i need the json file ?
bed
bed13mo ago
no
SIMPaulton24
SIMPaulton2413mo ago
awesome it works. didnt know the desktop version is obsolete now. my issue was resolved so easily ffs. thank you so much again
bed
bed13mo ago
no problem i find the, retirement of desktop via to be very annoying but thats how it is now
SIMPaulton24
SIMPaulton2413mo ago
awesome. will spread that around whenever I can. thanks again
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