Mobile images not uploading

I have been having an issue with the mobile app on IOS. One single image has been uploaded successfully in the past month. The rest aren’t getting uploaded. When I go into the backup area, the bar is moving showing that they are “uploading” but if I restart the app the same file name acts like it is uploading.
11 Replies
jrasm91
jrasm912y ago
Are there any errors in the mobile app logs?
hunterwinter11
hunterwinter11OP2y ago
#0 IsarCommon._beginTxnSync (package:isar/src/common/isar_common.dart:112) #1 IsarCommon.writeTxnSync (package:isar/src/common/isar_common.dart:142) #2 ImmichLogger.flush (package:immich_mobile/shared/services/immich_logger.service.dart:122) #3 ImmichAppState.didChangeAppLifecycleState (package:immich_mobile/main.dart:170) #4 WidgetsBinding.handleAppLifecycleStateChanged (package:flutter/src/widgets/binding.dart:673) #5 ServicesBinding._handleLifecycleMessage (package:flutter/src/services/binding.dart:262) #6 BasicMessageChannel.setMessageHandler.<anonymous closure> (package:flutter/src/services/platform_channel.dart:214) #7 _DefaultBinaryMessenger.setMessageHandler.<anonymous closure> (package:flutter/src/services/binding.dart:393) #8 _invoke2 (dart:ui/hooks.dart:183) #9 _ChannelCallbackRecord.invoke (dart:ui/channel_buffers.dart:40) #10 _Channel.push (dart:ui/channel_buffers.dart:130) #11 ChannelBuffers.push (dart:ui/channel_buffers.dart:326) #12 PlatformDispatcher._dispatchPlatformMessage (dart:ui/platform_dispatcher.dart:664) #13 _dispatchPlatformMessage (dart:ui/hooks.dart:86)
jrasm91
jrasm912y ago
There should probably be an error message in additiona to that stack trace. Maybe screenshot it?
hunterwinter11
hunterwinter11OP2y ago
No description
jrasm91
jrasm912y ago
Can you click on it and send a screenshot of the detail page? I think the error name/message should be at the top
hunterwinter11
hunterwinter11OP2y ago
No description
No description
No description
jrasm91
jrasm912y ago
@silent Looks like it is running into an issue deleting a temp file after uploading it, which is strange. Any idea @Alex ?
Alex Tran
Alex Tran2y ago
I saw some of the reports related to this issue, this is cleaning up the file after open for reading to upload
hunterwinter11
hunterwinter11OP2y ago
So is it a bug?
Alex Tran
Alex Tran2y ago
I believe so but it happens very sporadically, seem like a system call issue that we have yet to understood why
hunterwinter11
hunterwinter11OP2y ago
I tried reinstalling the app and that did not help. Seems to have been fixed after updating to 1.57.1

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