First time setup problems and facial recognition issues
I have 37482 total files in my folder and used CLI to upload the folder, it uploaded 34872, the difference i would assume is from NEF files
now when i go to the server stats, it only shows 31975 photos and 1194 videos
the total number of thumbs generated is 33181, and total number of files in thumbs folder is 66362
When i go to photos tab and hover over 'i', it shows 31975 photos and 1194 videos
1. why is there a difference in the server stats vs thumbs? why are all photos not showing?
I also ran facial recognition scan and it ran overnight with 2 failed, however don't see any faces in explore tab
no errors in machine learning container
36 Replies
If there is issue with generating thumbnail, you can find the error message in the microservice container
Try to run the thumbnail generation for missing on
Faces not showing might related to the model download/caching issue. Can you removw the volume model_cache, and update your server to the latest version 1.56.2 and try again
its not issue with thumbnail generations
as i see 66k odd files in that folder , 1 jpg and 1 webp for each photo
Correct
the total on the photos tab is not equal to 33k
i did missing
and it immediately returned with no errors in microservixe container
will try removing model cache for faces
Thumbnail also generated from videos as well
hmm ok, why would missing not run it again? and not return error
What is the missing one?
clicking on the missing button in the thumb generation
it just returns with no error
Then everything should have thumbnail already
no other job is running
hmm, there is a mismatch then, in total assets uploaded through cli and total photos + vids showing
Do you know if you have any other file like gif, avi…etc?
Try to run the cli again and can you capture the reported number?
no other files, my files types are jpg, JPG, TIF (200 ONLY), mp4, heic
i know the reported number it is 34872
I haven’t test tiff, it could be the differences
it still doesnt. account for 1700 odd difference
Can you run again and see the report number? You don’t have to process, I want to check the scan result number
ok will do
Can you also check if there is any file in the upload folder?
yes upload folder had 33k, but it then kept going down, and finally have 44 left
What are the extension of those 44 files?
one thing to note, scan number last time i did was 34872, thumb and metadata both only did 33181
those are exact numbers
jpg
i will run cli again
root@MyCloudPR2100 f752bca1-b766-4d56-b28e-2c1ff8ff9a70 # docker run --network immich-app_default -it --rm -v "/shares/Public/Photos:/import" ghcr.io/immich-app/im
mich-cli:latest upload --key aVMce4sSLZ4LEaUaDgaELtrddvIJ3oxzJ09S2JEt8Nc --server http://immich-server:3001
Checking connectivity with Immich instance...
Server status: OK
Checking credentials...
Login status: OK
Successful authentication for user [email protected]
Indexing local assets...
Indexing complete, found 34857 local assets
Comparing local assets with those on the Immich instance...
A total of 1678 assets will be uploaded to the server
root@MyCloudPR2100 f752bca1-b766-4d56-b28e-2c1ff8ff9a70 # docker run --network immich-app_default -it --rm -v "/shares/Public/Photos:/import" ghcr.io/immich-app/im
mich-cli:latest upload --key aVMce4sSLZ4LEaUaDgaELtrddvIJ3oxzJ09S2JEt8Nc --server http://immich-server:3001
Checking connectivity with Immich instance...
Server status: OK
Checking credentials...
Login status: OK
Successful authentication for user [email protected]
Indexing local assets...
Indexing complete, found 34857 local assets
Comparing local assets with those on the Immich instance...
A total of 1678 assets will be uploaded to the server
Do you want to start upload now? (y/n) y
Start uploading...
Upload Progress | ██░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░ | 4% 1678/34857 Current file [/import/scan4.jpg]
Failed to upload 0 files []
@Alex uploaded missing through cli, clicked on missing thumbnail generation, again nothing
server stats still showing 32975 + 1194 videos
I suspect those 1678 have some issue or not supported 🤔
looked at the upload bar during progress, and all were jpg
Can you find the file scan4.jpeg and drop it into the web and see if it get uploaded and displayed?
like imgur?
No immich web
oh, ok
let me try
Try upload that file over the web and see if it get processed and displayed
Thank you
ok so I uploaded the scan4.jpg and upload succeeds but cannot see it
is it something you can share for debugging?
let me try to find some other file
from these 1600
its a baby photo
not sure what immich does with these 1600 files, as when i run cli again, it shows 1678 difference,
one thing to note, all these filed are scanned using a scanner, old photos
all are named scan_*. jpg
here you go
tried uploading this one as well, doesnt show up
this is working after removing the volume and updating to 1.56.2
@Alex just fyi, for you to repro and debug
Thank you, can you help me zip the file up so Discord doesn’t downscale the file
actually, this file did end up showing after 6 hours
i deleted this , reran cli and this doesn't show up
Can you help share with me the file in zip?
sorry yes file is on work computer, will send it tomorrow
@Alex