Immich•2y ago

Cant backup HEIC from Android phone

For some reason the app doesn't backup HEIC-files and just MP4 and JPG. All HEIC-files has an icon with a crossed over cloud, while the JPG and MP4 has an Cloud with checkmark in it. Tried to look for some settings to allow HEIC-backuping but can't find anything. Please say I didn't miss anything really simple.

5 Replies

iricheOP•2y ago

Getting a ton of

Error: Output file /photos/thumbs/154f1be7-3151-4d6f-a587-527c8b06778e/e36814d4-61b2-4a51-8f08-8241d04bcd39.jpeg already exists for /photos/upload/154f1be7-3151-4d6f-a587-527c8b06778e/ab53d79b-8605-4546-9b7d-cd2273ad54a4.heic
    at BinaryExtractionTask.parser (/app/immich/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:41:29)
    at BinaryExtractionTask._Task_resolve (/app/immich/server/node_modules/batch-cluster/dist/Task.js:146:40)
[Nest] 919  - 05/21/2023, 10:37:06 PM    WARN [MediaService] Failed to generate jpeg thumbnail using sharp, trying with exiftool-vendored (asset=d16bb7a2-e9b7-4a39-9da4-c1003bd8082e)
[Nest] 919  - 05/21/2023, 10:37:06 PM   ERROR [MediaService] Failed to generate thumbnail for asset: d16bb7a2-e9b7-4a39-9da4-c1003bd8082e/IMAGE
Error: Output file /photos/thumbs/154f1be7-3151-4d6f-a587-527c8b06778e/d16bb7a2-e9b7-4a39-9da4-c1003bd8082e.jpeg already exists for /photos/upload/154f1be7-3151-4d6f-a587-527c8b06778e/e44ea5da-4c11-4e5a-9285-8424d10826f0.heic
    at BinaryExtractionTask.parser (/app/immich/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:41:29)
    at BinaryExtractionTask._Task_resolve (/app/immich/server/node_modules/batch-cluster/dist/Task.js:146:40)

Error: Output file /photos/thumbs/154f1be7-3151-4d6f-a587-527c8b06778e/e36814d4-61b2-4a51-8f08-8241d04bcd39.jpeg already exists for /photos/upload/154f1be7-3151-4d6f-a587-527c8b06778e/ab53d79b-8605-4546-9b7d-cd2273ad54a4.heic
    at BinaryExtractionTask.parser (/app/immich/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:41:29)
    at BinaryExtractionTask._Task_resolve (/app/immich/server/node_modules/batch-cluster/dist/Task.js:146:40)
[Nest] 919  - 05/21/2023, 10:37:06 PM    WARN [MediaService] Failed to generate jpeg thumbnail using sharp, trying with exiftool-vendored (asset=d16bb7a2-e9b7-4a39-9da4-c1003bd8082e)
[Nest] 919  - 05/21/2023, 10:37:06 PM   ERROR [MediaService] Failed to generate thumbnail for asset: d16bb7a2-e9b7-4a39-9da4-c1003bd8082e/IMAGE
Error: Output file /photos/thumbs/154f1be7-3151-4d6f-a587-527c8b06778e/d16bb7a2-e9b7-4a39-9da4-c1003bd8082e.jpeg already exists for /photos/upload/154f1be7-3151-4d6f-a587-527c8b06778e/e44ea5da-4c11-4e5a-9285-8424d10826f0.heic
    at BinaryExtractionTask.parser (/app/immich/server/node_modules/exiftool-vendored/dist/ExifToolTask.js:41:29)
    at BinaryExtractionTask._Task_resolve (/app/immich/server/node_modules/batch-cluster/dist/Task.js:146:40)

I see now that it do get uploaded, but no thumbnail is being generated.

iricheOP•2y ago

And of course - It's me... being silly using a single container not recommended and not supported. https://github.com/imagegenius/docker-immich/issues/84

GitHub

Issue with HEIC files · Issue #84 · imagegenius/docker-immich

There is a temporary bug where server can't produce thumbnails for HEIC files. It will be fixed with #80. If you REALLY can't wait and don't use docker mods, you can use the 1.56.1-PR-8...

martabal•2y ago

Hi ! Sorry for the issue, it has been resolved, just re-run your thumbnail generation

iricheOP•2y ago

I swapped to the pr image, no need anymore? Move over to latest?

martabal•2y ago

Yep you can move back to latest

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Cant backup HEIC from Android phone

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